Operations Buddy Trainer

Pedros; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading restaurant chain in Durban is seeking a Training Coordinator to conduct food preparation training and support new employees. The ideal candidate will have at least 1 year of experience in fast food service, strong communication skills, and will be able to work flexible hours, including weekends. This role offers an opportunity to grow within the organization and assist in new store openings.

Qualifications

• Minimum 1 year related experience required in restaurant or fast food service.
• Ability to write professional reports when needed.
• Must have own reliable vehicle and mobile phone.

Responsibilities

• Conduct training sessions on food preparation as per Standard Operating Procedures.
• Support, mentor, and upskill trainees and employees.
• Monitor employee performance and conduct evaluations.

Skills

Restaurant and Fast Food Service experience

Good verbal and written communication skills

Organisational and time management skills

Attention to detail

Computer literacy

Education

Completed Station Training / Staff Development Program

Job description

Responsibilities

• Conduct training sessions on preparation of foods as per our Standard Operating Procedures
• Support, mentor, and upskill trainees and new employees
• Promote efficiency and improve skills of employees
• Keep attendance and training records and registers
• Monitor employee performance and response to training
• Conduct performance evaluations and identify areas of improvement
• Provide daily updates on training areas done daily in-stores
• Work within a team and drive the restaurant/take-away forward
• Assist in New Store openings – supporting the teams through constant mentoring and coaching
• Assist the Training Department with Adhoc Training tasks and projects within Pedros
• Doing presentations to the target audience for all Pedros Training Modules and SOPs
• Follow up on Sign off Manager Trainees throughout the region
• Must be able to work Monday to Saturday’s 8am to 5pm, Peak days 12pm to 8pm and stay out at outlying stores for 10 days or more if there’s new store openings or giving urgent store training support. These times may change based on the needs of the business

Requirements

• Restaurant and Fast Food Service experience. Minimum 1 year related experience required
• Good verbal and written communication skills
• Organisational and time management skills
• Attention to detail
• Be prepared to go the extra mile
• Must be computer literate and must be able to write professional reports from time to time
• Must have own reliable vehicle & mobile phone
• Internal applications must have completed all Station Training / Staff Development Program, Supervisor Course as well as Manager Development Program in order to be considered for this position.

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