Online Community Coordinator

Remote Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking an enthusiastic Online Community Coordinator to manage their online community. The ideal candidate will engage members, coordinate events, and create content for community platforms. Duties include moderating discussions, analyzing community metrics, and collaborating with marketing to align community goals. This full-time entry-level position offers a chance to connect with people and foster inclusive online communities while working UK hours from South Africa.

Qualifications

• Previous experience in community coordination or management is a plus.
• Excellent written and verbal communication skills with a friendly tone.
• Strong organizational abilities and attention to detail managing multiple tasks.
• Basic understanding of community engagement strategies.
• Ability to analyze community metrics and identify areas for improvement.
• Self-motivated to work independently in a remote environment.

Responsibilities

• Support development and execution of community engagement initiatives.
• Assist in moderating online discussions and enforce community guidelines.
• Coordinate community events, workshops, and webinars.
• Engage with community members to create a welcoming atmosphere.
• Create and manage content for community platforms.
• Monitor community activity and provide insights for improvement.
• Collaborate with marketing team on community efforts.

Skills

Community coordination

Written communication

Verbal communication

Organizational skills

Social media engagement

Content creation

Analytical skills

Event planning

Education

Degree in Communications or Marketing

Tools

Community management tools

Social media platforms

Job description

Job Overview

Remote Recruitment is on the lookout for an enthusiastic and organized Online Community Coordinator to join our team.

Working Hours: UK Hours (Monday to Friday)

In this pivotal role, you will assist in managing our online community, cultivating member engagement, and ensuring a positive environment for all participants.

Responsibilities

• Support the development and execution of community engagement initiatives to foster interaction among members.
• Assist in moderating online discussions and ensure adherence to community guidelines.
• Coordinate community events, workshops, and webinars to encourage participation and networking.
• Engage with community members regularly to create a welcoming atmosphere and respond to inquiries.
• Create and manage content for community platforms, including newsletters and social media updates.
• Monitor community activity and provide insights to help enhance the overall member experience.
• Collaborate with the marketing team to align community efforts with broader organizational goals.
• Stay updated on industry trends to implement best practices in community management.

Qualifications and Experience

• Previous experience in a community coordination or management role is an advantage.
• Excellent written and verbal communication skills, with a friendly and engaging tone.
• Strong organizational abilities with attention to detail in managing multiple tasks.
• Basic understanding of community engagement strategies and best practices.
• Familiarity with social media platforms, community management tools, and online forums.
• Ability to analyze community metrics and identify areas for improvement.
• Self‑motivated and able to work independently in a remote environment.
• A passion for connecting with people and fostering inclusive online communities.
• Degree in Communications, Marketing, or a relevant field is preferred.
• Experience in event planning or coordination is a plus.

Seniority level: Entry level

Employment type: Full‑time