On-site Broadband Support & Installation Technician

Weskus Personeel; Paarl; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic technical support company in Paarl is seeking a Technical Support and Installation Technician to provide customer service, perform broadband installations, and manage technical inquiries. Ideal candidates should have a valid driver's license, proven experience in broadband networking, and strong problem-solving skills. This full-time role involves managing helpdesk operations and ensuring technical systems function efficiently.

Benefits

Use of company vehicle for business purposes only

Qualifications

• Valid drivers license.
• Proven experience in broadband networking or technical support.
• Good understanding of routers, wireless technology, and internet systems.
• Strong communication and problem-solving skills.
• Ability to work independently and in a team.
• Physically capable of climbing ladders and working in confined spaces.

Responsibilities

• Manage the helpdesk and provide professional technical support to customers.
• Set up and update new customer systems.
• Maintain and update UNMS devices daily.
• Perform stock control and track field inventory.
• Record installations and repairs on Google Calendar / OneNote.
• Conduct on-site service calls safely and responsibly.
• Provide clear instructions to customers on using routers and services.
• Test and troubleshoot equipment and infrastructure issues.

Skills

Customer Service

Trouble Shooting

Technical Support

Dhcp

SQL

Active Directory

VOIP

Windows

VPN

hardware

Dns

Software Applications

Java

VMware

SharePoint

Job description

A dynamic technical support company in Paarl is seeking a Technical Support and Installation Technician to provide customer service, perform broadband installations, and manage technical inquiries. Ideal candidates should have a valid driver's license, proven experience in broadband networking, and strong problem-solving skills. This full-time role involves managing helpdesk operations and ensuring technical systems function efficiently.