Mortgage / Bond Coordinator

The Legends Agency; Cape Town; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic financial services company is looking for a meticulous Mortgage/Bond Coordinator to join their team from Cape Town, South Africa. This role is crucial in managing the mortgage application process, involving client communication and documentation management. The ideal candidate will have a tertiary qualification and experience in mortgage processing, along with excellent organizational skills. Competitive salary of R19 000 - R28 000 PM is offered for this work-from-home position.

Qualifications

• Preferred qualifications in finance or business administration.
• Experience in mortgage processing or loan coordination.
• Strong understanding of mortgage products and regulations.

Responsibilities

• Serve as the primary point of contact for clients during mortgage applications.
• Collect and review required documentation from clients.
• Coordinate scheduling of appraisals and inspections.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Ability to work independently

Proficiency in Microsoft Office Suite

Education

Tertiary qualification in finance, business administration, property

Tools

Mortgage processing software

Job description

About the job Mortgage / Bond Coordinator

Bond Coordinator / Administrator / Originator

Work From Home in South Africa

R19 000 - R28 000 PM

We are seeking a meticulous and proactive Mortgage/Bond Coordinator to join our dynamic UK-based team from Cape Town, South Africa. You will be working from South Africa, doing the administration for UK Bonds.

The Mortgage Coordinator will play a pivotal role in facilitating the mortgage application process for our clients, ensuring seamless communication between clients, mortgage lenders, and other stakeholders. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced, deadline-driven environment.

Yes, you will have lots to learn, but if you worked for a Bond Origination company in SA you will fit in quite easily, with training.

Responsibilities:

Client Communication:

• Serve as the primary point of contact for clients throughout the mortgage application process.
• Clearly communicate the necessary documentation, requirements, and timelines to clients.
• Address client inquiries promptly and professionally, providing updates on the progress of their mortgage application.

Documentation Management:

• Collect, review, and organize all required documentation from clients, including income statements, tax returns, credit reports, and property information.
• Ensure all documentation is complete, accurate, and compliant with regulatory standards.
• Maintain organized electronic and physical filing systems to track client information and documentation.
• Liaise with mortgage lenders to submit client applications and obtain pre-approvals.
• Follow up with lenders to track the status of applications, resolve any issues, and expedite the approval process.
• Collaborate with lenders to secure the best mortgage terms and rates for clients.

Transaction Management:

• Coordinate the scheduling of property appraisals, inspections, and other necessary assessments.
• Facilitate communication between clients, real estate agents, attorneys, and other parties involved in the transaction.
• Monitor transaction timelines to ensure deadlines are met and milestones are achieved.

Compliance and Quality Assurance:

• Adhere to all regulatory requirements and industry best practices in mortgage processing.
• Conduct thorough quality checks on client documentation and applications to minimize errors and discrepancies.
• Maintain confidentiality and integrity when handling sensitive client information.
• Stay informed about changes in mortgage lending regulations, policies, and procedures.
• Identify opportunities to streamline processes, improve efficiency, and enhance the client experience.
• Provide feedback and suggestions for system enhancements or workflow improvements.

Requirements:

• A tertiary qualification in finance, business administration, property, or a related field is preferred.
• Previous experience in mortgage processing, loan coordination, or a similar role within a brokerage environment.
• Strong understanding of mortgage products, lending criteria, and industry regulations.
• Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and stakeholders.
• Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite and mortgage processing software.
• Ability to work independently and collaboratively in a team environment.