Manager, Sites, Road Logistics

DSV; Cape Town; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A logistics company is seeking a Manager for Sites in Cape Town, responsible for overseeing operations, supporting administration, and ensuring client satisfaction. Candidates must have at least 5 years of experience in logistics, managerial skills, and proficiency in MS Excel. This role requires excellent communication skills and the ability to adapt to changes in a dynamic environment.

Qualifications

• Minimum of 5 years’ experience in the logistics or courier industry environment.
• Minimum of 2 years’ experience in a managerial or similar role.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage and support all administration and operational functions.
• Oversee overall site operations.
• Compile and send daily reports to assigned client staff.

Skills

Experience in logistics or courier industry

Managerial experience

MS Excel proficiency

Strong communication skills

Time management skills

Ability to adapt to a changing environment

Education

Matric – Grade 12

Job description

Overview

Job title : Manager, Sites, Road Logistics

Job Location : Western Cape, Cape Town

Deadline : October 03, 2025

Qualifications

• Matric – Grade 12
• Minimum of 5 years’ experience in the logistics or courier industry environment.
• Minimum of 2 years’ experience in a managerial or similar role.
• Experience in managing offsite based client facing staff.
• Facilitate new client onboarding to align with internal operations and ensure smooth transitions
• Ability to do MS Excel spreadsheets with Pivot tables, charts and formulas
• Comprehensive knowledge of the LRA and BCEA
• Punctuality and good time management skills
• Good administrative skills & daily planning skills
• Ability to adapt to a rapidly changing environment / technology
• Ability to work under pressure & meet deadlines without fail
• Ability to work without supervision
• Excellent verbal and written communication skills
• Ability to work beyond scheduled working hours
• Flexible and available to travel to various client locations as required
• Own reliable transport and a valid unendorsed code 8 driver’s license

Electives

• Make quick and clear decisions while adapting to changing circumstances
• Manage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflict
• Grow teams and increase productivity through performance management
• Define and measure performance goals and hold self and others accountable to achievement of goals
• Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions
• Work independently, but within the boundaries prescribed by DSV policies and procedures

Main Purpose of the role

• Manage and support all administration and operational functions to drive operational excellence and meet customer requirements. Analyze statistics and write reports, contribute towards the achievement of client / company’s operational objectives.

Duties and Responsibilities

• Oversee overall site operations
• Oversee Administration and operational functions to ensure compliance to SLA
• Completion of Monthly Reports
• Assisting clients with queries and discrepancies
• Planning of Leave / Yearly and daily
• Performing quality controls – KPI’s, SLA
• Compile daily reports and send to assigned client staff
• Address SLA failures
• Manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff
• Manage cost and productivity on sites
• Managing staff’s performance and growth to create a sustainable business environment
• Managing and controlling resources and risk management.
• Facilitate site meetings
• Drive cost saving initiatives
• Allocate and manage staff resources according to changing needs
• Staff training and induction
• Set and drive operational objectives