Luxury Auto Service Advisor

University of Fort Hare; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-established luxury dealership in Cape Town seeks an experienced Service Advisor with at least 2 years in a similar role. The successful candidate will provide professional communication between customers and the service team, ensuring customer satisfaction. Responsibilities include preparing job cards and liaising with customers and technicians. Benefits include a competitive salary. Ideal candidates are self-managed with strong customer service skills.

Qualifications

• Minimum 2 years experience in a similar position within a motor dealership is preferable.
• Must have a Senior Certificate Grade 12.
• Technical qualification and/or aptitude is advantageous.

Responsibilities

• Prepare for customer and vehicle arrival.
• Prepare accurate job cards and cost estimates.
• Regularly liaise with customers and ensure follow-ups.

Skills

Excellent interpersonal communication skills

Customer and service orientation

Self-management and resilience

Education

Senior Certificate Grade 12

Technical qualification and/or aptitude

Job description

A well-established luxury dealership in Cape Town seeks an experienced Service Advisor with at least 2 years in a similar role. The successful candidate will provide professional communication between customers and the service team, ensuring customer satisfaction. Responsibilities include preparing job cards and liaising with customers and technicians. Benefits include a competitive salary. Ideal candidates are self-managed with strong customer service skills.