Logistics Customer Service Specialist – Durban, Permanent

City Logistics; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics company in Durban is seeking a Customer Service Agent to manage the delivery process and ensure customer satisfaction. You will coordinate deliveries, track shipments, and provide quality service. The ideal candidate should have at least one year of customer service experience in logistics, proficiency in Excel, a valid driver’s license, and a reliable vehicle. Flexibility in working hours, including weekends and public holidays, is required.

Qualifications

• At least one year of experience in customer service within logistics.
• Proficiency in Excel is required.
• Valid driver’s license and a reliable vehicle are essential.

Responsibilities

• Coordinating deliveries and tracking shipments.
• Providing quality service to customers.
• Ensuring customer satisfaction during the delivery process.

Skills

Customer service skills

Proficiency in Excel

Ability to work flexible hours

Job description

A logistics company in Durban seeks a Customer Service Agent to manage the delivery process and ensure customer satisfaction.

Responsibilities

Coordinating deliveries, tracking shipments, and providing quality service.

Qualifications

At least one year of experience in customer service within logistics, proficiency in Excel, and a valid driver’s license.

This position requires working flexible hours, including weekends and public holidays, and a reliable vehicle is essential.