Learnership - Long Term Insurance

Discovery; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading health insurance firm is offering a Learnership program in Long Term Insurance, leading to a nationally recognized qualification. This role involves medical aid client servicing and claims administration. Ideal candidates should be between 18-25 years, hold a Grade 12 certificate, and possess effective communication skills. Basic computer proficiency is required. Join a dynamic environment committed to positive change.

Qualifications

• Must not be engaged in post Matric studies or formal employment.
• Must not have completed any previous Learnership.
• Must be between the ages of 18 and 25 years.
• Effective communication skills in English required.
• Basic computer skills are necessary.

Responsibilities

• Client servicing for medical aid.
• Managing claims and new business inquiries.
• Administering health benefits.

Skills

Innovative/critical thinking

Attention to detail

Time management

Service driven

Education

Grade 12

Maths Level 4

English Level 4

Maths Literacy Level 5

2nd language Level 4

Tools

MS Excel

MS Outlook

Job description

Overview

Discovery Health (WCP Service Team) Learnership: Long Term Insurance

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

Key Purpose of the role

This Learnership leads to a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification; which consists of structured learning components combined with practical/workplace experience in the Financial Services industry.

Areas of responsibility

Long Term Insurance – Discovery Health:

Call Centre: Medical Aid client servicing, claims, new business and health benefits administration

Personal Attributes and Skills

• Innovative/ critical thinking/ and problem solving skills
• Good attention to detail and levels of accuracy
• Sets high standards for quality and quantity and works in a systematic, methodical and orderly manner.
• Time management and planning skills
• Ability to effectively prioritize and execute tasks in a high pressure environment
• Ability to work independently and in a team orientated environment
• Service driven, a sense of urgency and a team player.
• Adapts to changing circumstances and handles criticism well and learns from it.

Education and Experience

Grade 12 is essential.

• Maths (Minimum Level 4 – 50%)
• English (Minimum Level 4 – 50%)
• Maths Literacy (Minimum Level 5 - 60% )
• 2nd language (Minimum Level 4 – 50%)

May have an incomplete tertiary qualification (advantage)

Specific Requirements

• Not be engaged in post Matric studies or formal employment;
• Not have completed any previous Learnership.
• Be between the ages of 18 and 25 years;
• Have effective communication skills in the written & verbal English language;
• Possess basic computer skills mainly MS Excel & MS Outlook

Employment Equity

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.