Lead: UX Designer_Pipeline

Capitec Bank Ltd.; Stellenbosch; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in South Africa is seeking an experienced UX Lead for client engagement. This role involves ownership of user experience design and driving design excellence across engagement channels. The ideal candidate will have over 6 years of experience in UX design, demonstrating leadership and collaboration skills. Responsibilities include leading user research initiatives and ensuring user-centered solutions that align with business objectives.

Qualifications

• 6+ years UX design with a proven track record of leading complex design projects.
• Demonstrated experience providing functional leadership and mentoring of design teams.
• Strong experience in planning and conducting user research to inform strategic design decisions.

Responsibilities

• Lead user research and strategy initiatives.
• Ensure exceptional design leadership and execution.
• Facilitate cross-functional collaboration and influence.

Skills

UX design

User research

Design leadership

Cross-functional collaboration

Education

Grade 12 National Certificate / Vocational

Relevant tertiary qualification

Job description

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow

About the role:

As the UX Lead for client engagement, you will have ownership of and will be accountable for leading the execution of user experience design, plans, artifacts and objectives and drive design excellence across traditional and digital engagement channels within the client engagement product line, providing technical expertise and mentorship whilst ensuring user- centred solutions that align with business objectives and elevate the overall customer experience through strategic design leadership and cross-functional collaboration.

Our Ideal Candidate Has:

• 6+ years UX design with a proven track record of leading complex design projects
• Demonstrated experience providing functional leadership and mentoring of design teams and collaborating effectively with cross-functional stakeholders
• Proven UX UI experience across design, writing researching and delivery.
• Strong experience in planning, conducting, and synthesising user research to inform strategic design decisions
• Deep knowledge and understanding of UX/UI of principles

Key Responsibilities

• User Research and Strategy
• Design Leadership and Execution
• Cross-Functional Collaboration and Influence
• Professional Growth and Design Excellence

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• A relevant tertiary qualification

Conditions of Employment

• Clear criminal and credit record

Disclaimer:

This is an ongoing talent pipeline. By applying, you are expressing interest in joining Capitec's UX team and will be considered for current or future opportunities as they arise. We will contact you when relevant roles open up and encourage you to stay connected for exciting possibilities!

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06