Kokstad - Cashier - Pipeline

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A fast-food restaurant in KwaZulu-Natal is seeking a Customer Service Representative. You'll be responsible for providing excellent service, processing transactions accurately, and educating customers about promotions. Ideal candidates will have a Senior Certificate, strong literacy and numeracy skills, and retail cashier experience. This role is essential for maintaining the service standards and cleanliness in a fast-paced environment.

Qualifications

• One year’s experience as a retail cashier in a quick service restaurant environment is preferred.
• Well-developed literacy and numeracy skills are essential.

Responsibilities

• Provide great customer service by processing customer orders accurately.
• Maintain speed of service during peak hours.
• Educate customers about current promotions.

Skills

Customer service

Literacy skills

Numeracy skills

Education

National Senior Certificate

Senior Certificate

Job description

Purpose

To provide great Customer service by actively, timeously and accurately processing transactions on POS.

Duties and Responsibilities

1. Provide Great Customer Service by processing Customer orders according to SOP
2. Maintain speed of service
3. Process payment types accurately according to SOP
4. Educate Customers about current promotions and drive sales
5. Increase ticket averages by upselling or suggestive selling techniques
6. Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
7. Maintain FOH Stock according to SOP

Requirements

1. National Senior Certificate (preferred)
2. Senior Certificate (required)
3. Well-developed Literacy skills
4. Well-developed Numeracy skills
5. One year’s experience as a retail cashier (QSR environment preferred)