Junior Manager

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local fast-food chain in KwaZulu-Natal is seeking an experienced manager to oversee operations and ensure quality standards at their restaurant. The ideal candidate will have at least one year of experience in the fast-food industry, possess strong management and organizational skills, and be capable of delivering excellent customer service. Responsibilities include managing stock, handling customer complaints, and ensuring compliance with health regulations.

Qualifications

• Minimum of 1-year related experience in restaurant and fast-food service.
• Strong management and organizational skills.
• Excellent customer service and verbal communication abilities.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Ensure quality standards and compliance with health and safety regulations.
• Manage stock control and purchasing.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Problem-solving skills

Tools

GAAP/Micros experience

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills