Junior IT Technician: Desktop & Networking Support

DHL; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics company in Johannesburg seeks a Junior IT Technician to provide technical support for hardware and software. Responsibilities include troubleshooting issues, assisting with system maintenance, and ensuring smooth operations. The ideal candidate has a good understanding of Windows OS and Microsoft 365, strong problem-solving skills, and a customer-focused approach. This role offers opportunities for professional development and mentorship.

Benefits

Comprehensive training and development opportunities

Mentorship from experienced professionals

Opportunities for international travel

Qualifications

• Good understanding of Windows OS, Microsoft 365, and networking fundamentals.
• Ability to troubleshoot hardware and software issues effectively.
• Customer-focused with strong problem-solving skills.

Responsibilities

• Provide technical support for desktops, laptops, printers, and mobile devices.
• Troubleshoot hardware and software issues, escalating when necessary.
• Install, configure, and maintain operating systems and applications.

Skills

Good understanding of Windows OS

Microsoft 365

Networking fundamentals

Troubleshooting skills

Problem-solving skills

Customer-focused approach

Good telephone etiquette

Job description

A leading logistics company in Johannesburg seeks a Junior IT Technician to provide technical support for hardware and software. Responsibilities include troubleshooting issues, assisting with system maintenance, and ensuring smooth operations. The ideal candidate has a good understanding of Windows OS and Microsoft 365, strong problem-solving skills, and a customer-focused approach. This role offers opportunities for professional development and mentorship.