Junior Collections Specialist (6-Month Temporary Position)

KONE; Johannesburg; On-site; ZAR 200,000 - 300,000; Part time

Job summary

A leading global technology company is seeking a motivated Junior Collections Specialist for a 6-month temporary position in Johannesburg. This role involves executing customer credit management activities and collaborating with a team to enhance collection strategies. Candidates should have a finance qualification and at least 2 years of experience in credit management. Join us to make an impact and grow professionally in a dynamic environment.

Qualifications

• Minimum 2 years of professional experience in credit management.
• Proficiency in SAP, ERP tools, and MS Office is desired.

Responsibilities

• Execute customer credit management activities, including conducting initial collection calls.
• Initiate and manage the dispute resolution workflow.
• Coordinate the dispute resolution process.
• Analyse data to identify patterns supporting collection efforts.
• Collaborate with the team to maintain a productive work environment.

Skills

Customer service focus

Data interpretation and analysis

English communication skills

Team player

Education

Finance and/or Credit Qualification

Tools

SAP

ERP tools

MS Office

Job description

Overview

Junior Collections Specialist (6-Month Temporary Position)

Location: Johannesburg, South Africa

Reporting to: Credit Controller

KONE South Africa is seeking a dynamic and motivated Junior Collections Specialist for a 6-month temporary role based in our Johannesburg office. This position offers a unique opportunity to contribute to our customer credit management activities and join a dedicated team driving effective collection strategies.

Responsibilities

• Execute customer credit management activities, including conducting initial collection calls using SAP in a structured and customer-centric manner.
• Initiate and manage the dispute resolution workflow by dispatching recorded disputes to the relevant business units for resolution.
• Coordinate the dispute resolution process to ensure timely and accurate outcomes.
• Analyse data to identify patterns and draw actionable conclusions to support collection efforts.
• Collaborate with the team to maintain a harmonious and productive work environment.

Qualifications

• Finance and/or Credit Qualification.
• Minimum 2 years of professional experience in credit management.
• Proficiency in SAP, ERP tools, and MS Office is desired.

Skills & Attributes

• Highly motivated, goal-oriented, and organized self-starter with a strong focus on customer service.
• Ability to interpret and analyse data effectively.
• Strong team player with a commitment to fostering a collaborative work environment.
• Excellent English communication, presentation, and negotiation skills.

Why Join Us?

This is an exciting opportunity to gain hands-on experience in a global organization, working alongside professionals dedicated to excellence in credit management. If you’re eager to make an impact and grow your skills in a fast-paced environment, we want to hear from you!

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers