IT Technician

Simera Sense; Somerset West; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology company specializing in Earth observation is seeking an IT Technician in Somerset West. In this role, you will manage helpdesk operations, provide technical support, and ensure the integrity of IT services across the organization. You are required to have a Higher Certificate in IT and experience in troubleshooting hardware and software issues. We offer a competitive salary and a friendly working environment in a growing sector, making this an exciting opportunity to apply your IT skills.

Benefits

Competitive salary

Friendly working environment

Opportunity to work in the fast-growing space industry

Qualifications

• 3 – 5 years of experience in a similar field.
• Experience in troubleshooting hardware and software issues.
• Basic understanding of network management and monitoring.

Responsibilities

• Provide training and guidance to users on IT systems.
• Troubleshoot hardware and software issues for users.
• Manage and resolve helpdesk tickets efficiently.
• Install and update software applications.

Skills

Technical Support

Network Management

Troubleshooting

Helpdesk Operations

Software Installation

Asset Management

Education

Higher Certificate IT related

National Diploma in Information Technology

Bachelor of Science in Computer Science

Tools

LAN/WAN

TCP/IP

Wi‑Fi troubleshooting

Network monitoring tools

Ticketing systems

Job description

Simera Sense is a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Holdings Company is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty, providing great lifestyle options.

Are you passionate about delivering reliable IT solutions and providing exceptional technical support? We are seeking an IT Technician to ensure the smooth operation of systems and resolve technical issues efficiently. This is an exciting opportunity to apply your technical expertise, problem‑solving skills, and customer‑focused approach in a dynamic, international environment.

Job Purpose

To ensure the seamless operation of IT systems by providing technical support, managing helpdesk services, and maintaining network and software integrity. The role focuses on delivering integrated IT solutions, managing assets, and maintaining accurate documentation to support organizational efficiency and security

Responsibilities

• Providing training and guidance to users on IT systems and best practices
• Providing assistance to users with hardware, software, and network issues. This includes troubleshooting problems and offering solutions to ensure smooth operations
• Implementing efficient helpdesk functions, responding to, managing, and resolving helpdesk tickets
• Installing and updating software to ensure systems are up-to-date and secure
• Ensuring the availability and integration of IT services across various departments
• Receiving, commissioning, repairing, and distributing IT assets
• Maintaining and monitoring network systems to ensure optimal performance and connectivity
• Keeping detailed records of IT issues, solutions, and system configurations

Required Qualifications

Higher Certificate IT related

Required Experience

• 3 – 5 years of experience in a similar field
• Technical Support: Experience in providing technical support to users, including troubleshooting hardware and software issues, is essential
• Network Management: Basic understanding of LAN/WAN, TCP/IP, and Wi‑Fi troubleshooting. Experience with network monitoring tools.
• Helpdesk Operations: Experience in managing helpdesk operations, including ticketing systems and user support
• Software Installation and Configuration: Experience in installing and configuring software applications and operating systems
• Asset Management: Tracking and maintaining IT inventory. Commissioning and decommissioning hardware.

Recommendations

• National Diploma in Information Technology, Electrical Engineering, or a Bachelor of Science in Computer Science
• Certification such as CompTIA A+, CompTIA Network+, Cisco Certified Network Associate (CCNA)

Special requirement(s)

Will be required to work after hours.

What we offer

• The opportunity to work in the fast‑growing space industry.
• Niche global market for optical payloads for microsatellites.
• Cutting‑edge technology at your fingertips
• A competitive salary
• A friendly working environment.

Ready to make an impact?

Apply now by submitting your CV and cover letter.