IT Helpdesk Technician: Client Tech Support Pro

Link Up Solutions; Roodepoort; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic IT solutions provider in Roodepoort is seeking an IT Helpdesk Technician. In this full-time, permanent position, you'll provide technical support, troubleshoot issues, and assist clients with software and hardware needs. The role offers competitive salary and opportunities for growth within the company. Ideal candidates will have a relevant degree and at least 2 years of technical support experience. Join our team and contribute to providing excellent IT solutions.

Benefits

Competitive salary and benefits package

Opportunities for growth and advancement

Company-sponsored social events

Continuous learning and professional development opportunities

Qualifications

• Minimum of 2 years of experience in a technical support role.
• Strong knowledge of computer hardware, software, and networking systems.
• Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) are a plus.

Responsibilities

• Provide technical support via phone, email, or in-person.
• Troubleshoot and resolve hardware and software issues.
• Install, configure, and maintain computer systems and networks.

Skills

Problem-solving

Customer service

Technical troubleshooting

Communication

Time management

Education

Bachelor's degree in Computer Science or Information Technology

Tools

Windows OS

Mac OS

Job description

A dynamic IT solutions provider in Roodepoort is seeking an IT Helpdesk Technician. In this full-time, permanent position, you'll provide technical support, troubleshoot issues, and assist clients with software and hardware needs. The role offers competitive salary and opportunities for growth within the company. Ideal candidates will have a relevant degree and at least 2 years of technical support experience. Join our team and contribute to providing excellent IT solutions.