It Executive - Technology

Levelup (Pty) Ltd; Durban; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A technology solutions company in Durban seeks an experienced IT Platform Owner to oversee platform roadmaps and improvements. The role entails leading teams to ensure operational capability, managing service performance, and enhancing platform capabilities. Candidates should have a degree in Information Systems or similar, with at least 10 years in software delivery and 5 years in agile team management. Financial Services experience is a plus.

Qualifications

• At least 10 years of enterprise-level software delivery experience.
• At least 5 years of experience in managing agile delivery teams.
• At least 5 years of experience in managing operations.

Responsibilities

• Provide leadership and guidance to development and operations teams.
• Manage service across platforms to ensure availability and performance.
• Proactively identify platform enhancements and lead business case approval.

Skills

IT delivery management

Agile methodologies

IT service management

Communication

Stakeholder engagement

Education

Degree in Information Systems / Computer Science / Engineering

Job description

IT Platform OwnerThe IT Platform Owner is responsible for creating roadmaps and continual improvement plans for this platform.

This role will provide subject matter expertise and custodianship of the integrity and sustainability of the platform and all the application domains belonging within it.This responsibility spans from early concept to market and subsequent optimization stages of the platform.

The Platform Owner directs Platform Engineering within the platform ensuring business fit and non-functional elements of platform implementation are effective and up to required standards.

This role plays a key role in Defect / Incident resolution and is equipped to mitigate significant and sustained impact to the business.

Duties & Responsibilities

Provide leadership and guidance to development and operations teams to ensure agreed availability, supportability, and operational capability for all applications in the company landscape.

Manage service across platforms, multiple channels, and services to ensure service availability, performance, and process maturity.

Proactively identify platform enhancements (including non-functional), lead business case approval process, facilitate communication of roadmaps, and ensure stakeholder engagement.

Build and maintain a relationship network with internal and external key stakeholders.

Define, drive, and adhere to adoption of platform principles / standards / governance.

Maintain an understanding of the current and emerging company strategy and business plans that the platform needs to enable.

Share knowledge and expertise to support business and IT change.

Contribute to concept documents / business cases / ROI proposals in relation to infrastructure enhancements.

Review and approve estimation and impact assessment activities to support capacity and capability planning as well as key system documentation.

Define target IT Operations model, drive transformation to reach the target, and govern adherence.

Desired Experience & Qualification

Degree in Information Systems / Computer Science / Engineering

At least 10 years of enterprise-level software delivery experience

At least 5 years of experience in managing agile delivery teams

At least 5 years of experience in managing operations

Financial Services experience is an advantage

Knowledge and Skill

Vast experience in IT delivery and operations management

Working knowledge of software engineering best practices and frameworks

Strong knowledge of software methodologies, tools, and processes

Strong knowledge of IT service management and ITIL practices

Technical background and willingness to work agnostically

Ability to see the bigger picture

Ability to align with Company / Business strategy

Systems thinking

Excellent communication and influencing skills