IT Business Analyst

Optimal Growth Technologies; South Africa; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology solutions provider in South Africa is seeking an experienced IT Business Analyst. The role involves analyzing business needs, collaborating with various stakeholders, and ensuring IT solutions align with both business and technical objectives. The ideal candidate will have over 8 years of experience, strong technical skills, and expertise in working with APIs and system architecture. This position promises a dynamic work environment and significant involvement in complex IT projects.

Qualifications

• 8+ years experience as an IT Business Analyst.
• Strong technical background with hands-on understanding of system architecture.
• Experience working on complex IT projects.

Responsibilities

• Conduct detailed business and technical requirements analysis.
• Collaborate with architects and development teams to evaluate solution feasibility.
• Bridge communication between business users and technical teams.

Skills

Requirements Gathering & Analysis

Technical Analysis

Stakeholder Management

Problem-Solving

Education

Bachelor's Degree in Information Systems or Computer Science

Tools

JIRA

Confluence

MS Visio

Figma

Job description

About the job IT Business Analyst

IT Business Analyst

Role Purpose

The IT Business Analyst is responsible for analysing business needs, system requirements, and technical specifications to support the delivery of IT solutions. This role requires a highly technical BA with deep understanding of systems, integrations, databases, and application architecture. The BA will work closely with developers, architects, QA teams, and business stakeholders to ensure solutions are aligned to both business and technical objectives.

Key Responsibilities

• Requirements Gathering & Analysis
• Conduct detailed business and technical requirements analysis.
• Translate business needs into functional and non-functional specifications.
• Assess system gaps, dependencies, and integration requirements.
• Document process flows, data flows, use cases, and user stories.
• Facilitate workshops, interviews, and stakeholder sessions.
• Technical Analysis
• Collaborate with architects and development teams to evaluate solution feasibility.
• Analyse APIs, integrations, data structures, and system interfaces.
• Review technical documentation and ensure alignment across systems.
• Support the design of technical specifications and system configurations.
• Perform SQL/data analysis to validate requirements and support investigations.
• Solution Delivery & Support
• Assist with sprint planning, backlog grooming, and prioritisation.
• Support QA and UAT teams through requirements clarification and testing alignment.
• Review test cases to ensure coverage of business rules and technical requirements.
• Participate in solution demonstrations and support deployments.
• Conduct impact assessments and change management reviews.
• Stakeholder & Project Engagement
• Bridge communication between business users and technical teams.
• Provide regular updates and documentation to project leads and PMO.
• Ensure traceability of requirements throughout the project lifecycle.
• Collaborate with vendors, developers, testers, and product owners.

Minimum Requirements

• Bachelors Degree in Information Systems, Computer Science, or related field.
• 8+ years experience as an IT Business Analyst.
• Strong technical background with hands-on understanding of:
• System architecture
• APIs & integrations
• SQL / data analysis
• SDLC methodologies
• Proven experience in Agile and/or Waterfall environments.
• Experience working on complex IT projects (e.g., digital platforms, ERP, cloud, custom applications).
• Excellent documentation, analytical, and communication skills.

Preferred Skills & Certifications

• Agile BA certification an advantage.
• Experience with tools such as JIRA, Confluence, MS Visio, Figma, or UML modelling tools.
• Cloud exposure (AWS, Azure, GCP).
• Testing or QA experience beneficial.

Key Competencies

• Strong problem-solving and analytical thinking
• Technical mindset with business acumen
• Excellent stakeholder management
• High attention to detail
• Ability to translate complex concepts clearly
• Adaptable in fast-paced environments
• Strong facilitation and skills