Insights Executive

IQbusiness South Africa; Gauteng; On-site; ZAR 300 000 - 420 000; Full time

Job summary

A leading analytics consulting firm in Gauteng seeks an Insights Executive to uncover insights through Experience Management research. The role involves translating data into actionable strategies, maintaining relationships with clients, and providing strategic guidance. Candidates should have 1-2 years in market research, a relevant degree, and proficiency in Microsoft tools. Strong analytical thinking and data visualisation abilities are essential for delivering valuable client insights. You will work in a dynamic environment focused on collaborative decision-making.

Qualifications

• 1–2 years of market research experience is required.
• A degree in a relevant field is mandatory, preferably post-graduate.
• Fluent in English, both spoken and written.

Responsibilities

• Translate data into insights that address key client business questions.
• Build and maintain sound relationships with stakeholders.
• Provide strategic guidance and insight to clients.

Skills

Data visualisation

Analytical thinking

Relationship building/Networking

Customer insight & focus

Education

Degree in economics, marketing, sociology, psychology or related

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Ready to turn data into powerful stories that drive real change? We’re on the lookout for a curious, analytical and detail-oriented Insights Executive to join our growing team. In this role, you’ll play a key part in uncovering meaningful insights through Experience Management research and transforming them into actionable strategies that enhance client decision‑making.

Roles and Responsibilities

• A good understanding of the fundamentals of XM/CX research
• Experience in data visualisation, consolidation, and presentation with recommendations
• Solid foundation in working with large datasets in Excel and performing basic descriptive analytics
• With the guidance of their line manager, be able to translate data into insights that address key client business questions as well as develop and implement appropriate reporting, tracking and analysis methods
• Ensure sound relationships with all internal and external stakeholders
• Monitor the progress of surveys
• Providing strategic guidance and insight to clients, whilst building knowledge on key and new research methodologies
• Proactively addressing client requests
• Face‑to‑face meetings with clients and client training

Competencies

• Professional presentation
• Time management
• Strategic Thinking/Insights
• Business Acumen
• Analytical thinking
• Attention to detail
• Customer insight & focus
• Relationship building/Networking
• Service delivery excellence
• Decision making
• Open & effective communication
• Problem‑solving
• Process Orientation
• Adaptability
• Aptitude for technology and software
• Ability to work well under pressure and possess a high degree of resilience

Requirements

• 1‑2 years of market research experience
• Holds a degree in economics, marketing, sociology, psychology, science, research, statistics, or business, preferably a post‑graduate qualification
• Fluent in English (spoken and written)
• Proficient in Microsoft and Office tools; specifically, MS Outlook, Excel, PowerPoint and Word

If you’re passionate about understanding people, spotting trends, and using data to make an impact we’d love to hear from you.

Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification.

IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals.