Job title: Indoor Sales Consultants - Pinetown KZN
Job Location: KwaZulu-Natal, Pinetown
Deadline: September 28, 2025
KEY WORK OUTPUTS and ACCOUNTABILITIES
- Establish and maintain effective relationships with customers and meet customers’ expectations
- Close and formalise deals between RI and customers with appropriate commercial arrangements.
- Develops a customer portfolio plan ensuring time is allocated across all customers in relation to their overall value to RI (Tier 3 Customers).
- Establishes a systematic course of action for self to ensure accomplishment of sales objectives and goals and determines priorities and allocates time and resources effectively.
- Develops and implements tactical plans with the sales manager in line with the company sales strategy for prospects and customers.
- Identifies and qualifies opportunities to sell new products or services and passes these to the appropriate salesperson where appropriate
- To ensure that all enquiries and leads are qualified and followed up
- To assist the field sales colleague to manage their time effectively by ensuring diary is maximised, up to date and accurate at all times
- To make quality appointments for the field sales colleagues from enquiries, leads and other sales opportunities
- Ensure all sales data and relevant records are kept up to date
- Uses the sales tools in line with the agreed sales process to maintain and develop pipeline and customer information.
- Increase conversion of sales against marketing driven campaigns and provide feedback on results.
- Attend and actively participate in monthly sales meetings
- To demonstrate ethical sales behaviour at all times, respecting the diversity of all colleagues / customers
- Ad Hoc duties as required to support the business
QUALIFICATIONS and EXPERIENCE
- Valid driver’s licence
- Experience of dealing with people over the telephone in a sales situation
- Experience of qualifying leads
- Minimum 2yrs Previous telesales experience
- Proven experience of providing excellent customer service
- Proven experience of meeting targets
- Numerical acumen
- Computer literate
- Business acumen
- Sales / Retail / Business Development jobs