Hybrid Onsite Team Lead: Client Delivery & Growth

Sevenc Computing; Johannesburg; Hybrid; ZAR 500 000 - 650 000; Full time

Job summary

A leading technology service provider in Johannesburg is seeking an experienced Onsite Operations Manager. You will manage day-to-day operations of onsite engineers, ensuring high-quality service delivery and client satisfaction. Strong leadership and technical skills are essential, along with a minimum of 5 years in technical roles. This hybrid position requires effective communication and team management capabilities.

Qualifications

• Minimum of 5 years in technical roles, with at least 2 in a senior support or management capacity.
• Strong technical background in hardware, networking, and telecoms.
• Solid understanding of service delivery frameworks.

Responsibilities

• Manage service delivery for onsite clients.
• Lead and support onsite engineers.
• Ensure compliance with internal processes.

Skills

Technical roles experience

Team management

Client escalation handling

Microsoft technologies

Excellent communication skills

Education

ITIL Foundation certification

Job description

A leading technology service provider in Johannesburg is seeking an experienced Onsite Operations Manager. You will manage day-to-day operations of onsite engineers, ensuring high-quality service delivery and client satisfaction. Strong leadership and technical skills are essential, along with a minimum of 5 years in technical roles. This hybrid position requires effective communication and team management capabilities.