HVAC Service Delivery Leader - Multi-Site & Client Focus

Sfi Group (Pty) Ltd; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A respected technical services organization is seeking an HVAC Service Manager to lead service delivery across diverse client contracts. The role requires strong leadership abilities to manage technical teams, maintain client engagements, and ensure compliance with service level agreements (SLAs). Ideal candidates will have 3-5 years of experience, a relevant Trade Test qualification, and skills in problem-solving and effective communication. This position offers opportunities for continuous development, medical aid, and a dynamic work environment.

Benefits

Medical Aid

Provident Fund

13th cheque

Opportunities for career advancement

Qualifications

• 3–5 years' experience in HVAC or service-related operations.
• Proven ability to manage service delivery and oversee client portfolios.
• Hands-on experience in leading teams and coordinating projects.
• Valid driver’s licence is essential.

Responsibilities

• Oversee service delivery and compliance with SLAs across client sites.
• Manage and develop technical teams and performance reviews.
• Attend client meetings to resolve queries and ensure satisfaction.
• Coordinate maintenance schedules and manage project documentation.
• Support budgeting and perform site inspections for quality control.

Skills

Leadership

Problem-solving

Communication

Organization

Client Relationship Management

Excel and Data Management

Education

Matric / Grade 12

Trade Test Qualification as Air-conditioning or Refrigeration Mechanic

Diploma in Business Administration or Operations Management

Job description

A respected technical services organization is seeking an HVAC Service Manager to lead service delivery across diverse client contracts. The role requires strong leadership abilities to manage technical teams, maintain client engagements, and ensure compliance with service level agreements (SLAs). Ideal candidates will have 3-5 years of experience, a relevant Trade Test qualification, and skills in problem-solving and effective communication. This position offers opportunities for continuous development, medical aid, and a dynamic work environment.