Human Resources Administrator - Protea Hotel by Marriott Breakwater Lodge Waterfront

Marriott Hotels Resorts; Cape Town; On-site; ZAR 120,000 - 150,000; Full time

Job summary

A global hotel chain in Cape Town seeks to hire a dedicated HR Coordinator to manage employee records, support recruitment processes, and ensure a positive guest experience. The successful candidate will have strong communication skills and at least one year of relevant experience. Join a leading company that values diversity and inclusivity in the workplace.

Qualifications

• At least 1 year of related work experience is preferred.
• Ability to communicate effectively with colleagues and guests.
• Strong interpersonal skills required for teamwork.

Responsibilities

• Assist management in screening resumes and conducting interviews.
• Create and maintain filing systems for employee records.
• Ensure guest service standards are met.

Skills

Communication

Customer Service Orientation

Interpersonal Skills

Detail Orientation

Microsoft Office Skills

Education

High school diploma / G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Answer phone calls and record messages. Create and maintain filing systems. File and maintain applicant interview documentation and records. File track and process employment applications. Create and type office correspondence using a computer. Audit and coordinate distribution of paychecks. Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms. Create new employee personnel file. Design and update the display and content of employee communication bulletin boards (e.g. with regard to employment recruitment transfers and promotions). Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.

Follow all company and safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Enter and locate work-related information using computers and / or point of sale systems. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Safety and Security

• Report work related accidents or other injuries immediately upon occurrence to manager / supervisor.
• Identify and correct unsafe work procedures or conditions and / or report them to management and security / safety personnel.
• Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.

Policies and Procedures

Protect the privacy and security of guests and coworkers.

Maintain confidentiality of proprietary materials and information.

Follow company and department policies and procedures.

Ensure uniform nametags and personal appearance are clean hygienic professional and in compliance with company policies and procedures.

Perform other reasonable job duties as requested by Supervisors.

Guest Relations

Assist other employees to ensure proper coverage and prompt guest service.

Communication

Talk with and listen to other employees to effectively exchange information.

Speak to guests and co-workers using clear appropriate and professional language.

Discuss work topics activities or problems with coworkers supervisors or managers discreetly and quietly avoiding public areas of the property.

Prepare and review written documents (e.g. daily logs business letters memoranda reports) including proofreading and editing written information to ensure accuracy and completeness.

Answer telephones using appropriate etiquette including answering the phone within 3 rings answering with a smile in ones voice using the callers name transferring calls to appropriate person / department requesting permission before placing the caller on hold taking and relaying messages and allowing the caller to end the call.

Assists Management

Assist management in screening resumes conducting interviews and selecting new hourly hires using selection tools and systems.

Working with Others

Support all co-workers and treat them with dignity and respect.

Handle sensitive issues with employees and / or guests with tact respect diplomacy and confidentiality.

Actively listen to and consider the concerns of other employees responding appropriately and effectively.

Develop and maintain positive and productive working relationships with other employees and departments.

Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

Enter and locate work-related information using computers and / or point of sale systems.

Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance.

Communications and Relations

Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.

Respond to questions requests and concerns from employees and management regarding company and Human Resources programs policies and guidelines.

Inform Human Resources management of issues related to employee relations within the division or property.

Recruitment - Programs and Strategies

Monitor all hiring and recruitment processes for compliance with all local state and federal laws and company policies and standards.

Hiring - New Employees

Create new employee personnel file.

Administration

Maintain confidentiality and security of employee and property records files and information.

Ensure accurate maintenance of all employee records and files (e.g. interview documents I-9s reference checks Drug Free Workplace Policy (DFWP) applicant self-identification forms department orientation check list).

Answer phone calls and record messages.

Analytical Skills

Computer Skills

Learning

Interpersonal Skills

Interpersonal Skills

Diversity Relations

Team Work

Customer Service Orientation

Communications

Communication

Listening

English Language Proficiency

Personal Attributes

Integrity

Positive Demeanor

Dependability

Presentation

Organization

Detail Orientation

Multi-Tasking

Time Management

Computer Skills

Microsoft Office Skills

Administration

Maintaining Confidentiality

Education

High school diploma / G.E.D. equivalent

Related Work Experience

At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.

LI-Onsite

LI-TK1

Required Experience :

Unclear Seniority

Key Skills

Invoicing,Facilities Management,HVAC,AIX,Air Pressure Handling,AX

Employment Type : Full-Time

Experience : years

Vacancy : 1