Houseman – Basement Attendant

21c Museum Hotels; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A luxury hotel chain in Johannesburg is seeking a Basement Attendant responsible for maintaining the cleanliness and safety of the parking area. This role also supports housekeeping by preparing guest rooms and ensuring high standards of cleanliness. Ideal candidates will possess Grade 12 education, physical stamina, and strong attention to detail. A competitive package and development opportunities are offered.

Benefits

Competitive package

Development opportunities

Creative work environment

Qualifications

• Knowledge of cleaning methods and safe use of cleaning chemicals.
• Ability to operate cleaning equipment like pressure washers and vacuums.
• Excellent attention to detail.
• Reliability and punctuality.

Responsibilities

• Clean basement floors, ramps, and walkways.
• Ensure proper ventilation and report hazards.
• Assist housekeeping with cleaning guest rooms and supplying linens.

Skills

Attention to detail

Physical stamina

Ability to follow instructions

Reliability

Education

Completed Grade 12 education

Tools

Cleaning equipment

Job description

Job Purpose

The Basement Attendant is in charge of maintaining the cleanliness, safety, and hygiene of the car basement/parking area by performing cleaning duties, ensuring a neat and well-maintained environment for vehicles and residents/tenants.

In addition to basement duties, the houseman will assist the housekeeping team in cleaning and preparing guest rooms and other hotel areas to meet brand and quality standards. This role position ensures that both basement and housekeeping services are delivered with efficiency, discretion, and a high standard of cleanliness, contributing to an exceptional guest experience.

Primary Responsibilities

General Responsibilities

• Sweep, mop, and wash the basement floors, ramps, and walkways.
• Remove dust, oil stains, and spills from parking surfaces.
• Empty trash bins and dispose of waste in designated areas.
• Clean walls, corners, staircases, and entrance/exit points in the basement.
• Ensure proper ventilation and report any unusual odours, leaks, or hazards.
• Use cleaning equipment (e.g., floor scrubbers, pressure washers, blowers)
• Ensure all housekeeping facilities, including but not limited guest rooms, public areas, food and beverage outlets, minibar, laundry and specified back of house areas are cleaned according to departmental standards
• Assist the Housekeepers through supplying rooms with clean linen, towels and room supplies, collect dirty laundry and deliver other relevant requested items
• Perform rotation cleaning duties as required.
• Ensure proper labelling and handling of guest laundry, staff uniforms, and special items

Knowledge and Experience

• Completed Grade 12 education
• Knowledge of cleaning methods and safe use of cleaning chemicals.
• Ability to operate cleaning equipment (e.g., pressure washer, vacuum, floor scrubber).
• Attention to detail and ability to follow instructions.
• Physical stamina and ability to work in dusty or damp environments.
• Reliability, punctuality, and ability to work independently.
• Familiarity with sorting, inspecting, and processing linen, and coordinating with external laundry vendors.
• Strong physical stamina—standing for extended periods, frequent lifting (e.g., linen carts), and assisting with housekeeping tasks.
• Excellent attention to detail—identifying stains, damage, or inconsistencies in linen and supplies.

Ability to effectively communicate with others in English

Additional Information

• The opportunity to join an international and innovative and fast-growing group.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.