Hotel General Manager: Guest Experience & Revenue Growth

Wild Dreams Hospitality; Polokwane; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading hospitality company in Polokwane, South Africa is seeking an experienced General Manager to provide strategic leadership and operational oversight for all hotel departments. The ideal candidate will have a Bachelor's degree in Hospitality Management and at least 5 years of hotel management experience. This role focuses on enhancing guest satisfaction, driving revenue growth, and ensuring compliance with regulations while maintaining high service quality standards.

Qualifications

• Minimum 5 years experience in hotel management or hospitality operations.
• Proven track record in driving operational efficiency and revenue growth.
• Commitment to diversity, equity, and inclusion within the workplace.

Responsibilities

• Lead and manage day-to-day operations of the hotel.
• Develop and implement strategies to enhance guest satisfaction and profitability.
• Oversee finance, human resources, and departmental budgets.
• Ensure compliance with health, safety, and hospitality regulations.

Skills

Leadership skills

Interpersonal skills

Communication skills

Problem-solving abilities

Organizational abilities

Education

Bachelors degree in Hospitality Management or Business Administration

Job description

A leading hospitality company in Polokwane, South Africa is seeking an experienced General Manager to provide strategic leadership and operational oversight for all hotel departments. The ideal candidate will have a Bachelor's degree in Hospitality Management and at least 5 years of hotel management experience. This role focuses on enhancing guest satisfaction, driving revenue growth, and ensuring compliance with regulations while maintaining high service quality standards.