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Holiday Season Sales Advisor - V&A Waterfront

H&M

Cape Town

On-site

ZAR 200,000 - 300,000

Full time

Today
Be an early applicant

Job summary

A global fashion retailer is seeking a Sales Advisor in Cape Town for a fixed-term contract from November 2025 to January 2026. The ideal candidate has experience in customer service and a passion for fashion. Responsibilities include welcoming customers, guiding them, and ensuring an inviting store atmosphere. Attractive benefits and extensive development opportunities await those who join this vibrant company.

Benefits

Attractive benefits
Extensive development opportunities
Inclusive company culture

Qualifications

  • Experience in customer service within fashion or retail.
  • Passion for fashion and providing an exceptional in-store experience.
  • Eagerness to learn and develop using store technology.

Responsibilities

  • Welcome and guide customers through the store.
  • Share product knowledge to help customers make informed choices.
  • Ensure the sales floor is well-stocked and inviting.
  • Support with opening and closing the store.
  • Represent the brand positively during customer interactions.

Skills

Customer service experience
Fashion knowledge
Team collaboration
Flexibility
Communication skills
Job description

Job Description

Looking to meet new people and earn some extra cash over the summer? We’re looking for customer-focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed-term contract from November 2025 – January 2026.

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

  • Share your fashion and product knowledge to help customers make informed choices.
  • Collaborate with your team to deliver exceptional service at every step of the customer journey.
  • Ensure the sales floor and back of house are well-stocked, organized, and inviting.
  • Support with opening and closing of the store.
  • Represent yourself and the brand positively during all customer interactions.

Who You’ll Work With

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers, and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment.

Who You Are

We are looking for people with experience in customer service within fashion, retail, or similar fields. And people who are passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

  • Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
  • Flexible and action-oriented.

Who We Are

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Why You’ll Love Working Here

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

H&M South Africa is committed to equal opportunities and considers qualified candidates from designated groups under its Employment Equity plan.

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process.

  • We are committed to a recruitment process that is fair, equitable, and based on competency.

For more information on how we process your personal data, please see our Privacy Notice.

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