Healthcare Receptionist

Faircape Health; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare provider in South Africa seeks a Healthcare Receptionist to welcome visitors and manage communications effectively. The ideal candidate will have proven administrative skills, experience in a medical environment, and a strong customer service orientation. This position offers market-related salary and requires working shifts from 07h00 to 19h00, including weekends.

Qualifications

• Proven experience in a similar role is required.
• Experience in a hospital or medical environment is advantageous.
• Strong administrative skills with attention to detail are essential.

Responsibilities

• Welcome and greet all visitors courteously.
• Answer and direct telephone calls professionally.
• Assist with administrative duties for the efficient running of the facility.

Skills

Organizational skills

Professional communication

Customer service orientation

Interpersonal skills

Attention to detail

Education

Administration qualification

Tools

Google Docs

Job description

Overview

Faircape Health Tokai Estate is a Sub Acute Care and Rehabilitation Centre that provides restorative care and rehabilitation for patients recovering from a variety of medical conditions that include neurological, orthopedic, surgical, and respite. At Tokai Healthcare, the focus is mainly on acute conditions that immediately affect patients' rehabilitation progress. Our world-class care aims to bridge the gap between hospital and home. Our Multidisciplinary Team (MDT) of leading healthcare professionals administers care in the most therapeutic environment possible and supports healing outcomes in all aspects.

We are seeking a warm, organised, and professional Healthcare Receptionist to be the welcoming face of our world-class Tokai Estate facility. Situated in the Southern Suburbs, Tokai Estate is renowned for its luxury setting and exceptional standards of care. If you are a strong administrator and have a passion for dealing with people then this is the perfect opportunity for you.

Duties

• Welcome and greet all visitors into the healthcare in a courteous manner
• Answer all telephone calls in a courteous and professional manner
• Direct calls promptly, efficiently and courteously
• Receive and convey messages in writing, verbally and electronically to the relevant person timeously
• Open, stamp and distribute all incoming mail appropriately daily
• Ensure communication in the Healthcare facility is conducted in a professional manner
• Check all required diaries for appointments, messages, instructions and convey to relevant departments / personnel daily
• Prepare starter packs for new employees and assist with fingerprint registration when applicable
• Ensure all administrative duties relating to the efficient running of the Duty Station is completed accurately and timeously
• Attend to all deliveries, queries, maintenance and sub-contractors entering the healthcare unit
• Assist with billing and charge sheets
• Collect payments from patients upon discharge when applicable
• Assist the admin team to ensure the professional running of the facility when required

Requirements

• Proven experience within a similar role
• Experience in hospital/medical environment advantageous
• Administration qualification would be an advantage

Skills and Knowledge

• Computer literate (Google Docs advantageous)
• Proven organisational and administrative skills
• Professional communication skills – both verbal and written
• Customer service orientated
• Strong interpersonal skills
• Neat, professional and presentable
• Responsible, accountable and dedicated
• Be able to work in a team and independently
• Excellent attention to detail

Specific Requirements

• Solid and positive written references
• Clear credit record
• No criminal record

Working Hours

Normal working days for Reception are Mondays to Sundays. Working day would be from 07h00 until 19h00. You will be required to work 16.25 shifts per month.

The salary on offer is market related. The amount offered will be dependent on qualifications, experience, and other market-related factors.

To see more about Faircape and what we have to offer go and look at our informative website: https://faircape.co.za/

Please note: If you do not hear from us within two weeks, please deem your application unsuccessful.