Head of Sales

Connexbluetech; Durban; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading technology solutions company based in Durban is seeking a Head of Sales to oversee and develop the sales and service business across South Africa and globally. The ideal candidate will have extensive experience in sales strategy development and team management, aiming to enhance the company's market presence and profitability. This role promises a dynamic work environment where strategic leadership and customer relationship management are key.

Qualifications

• Proven track record in sales management and business development.
• Strong ability to analyze sales statistics and market trends.
• Experience in managing teams and leading sales initiatives.

Responsibilities

• Develop and implement strategies for achieving sales growth.
• Oversee sales team to ensure targets are met.
• Manage supplier relationships and procurement processes.

Skills

Sales strategy development

Market analysis

Leadership

Tools

CRM systems

Sales forecasting tools

Job description

The Head of Sales primary job purpose is to develop and manage the sales & service business in South Africa, Africa & Globally.

Key Performance Area

KPA)

Duties and Responsibilities / Tasks

1. Business

• Defines, articulates and implements the organization's strategy for selling products or services.
• Develops forecasts and strategies to achieve sales at price levels to ensure profitability.
• Own all plans and strategies for developing business and achieving the company's sales goals.
• Actively looks at available tenders and ensures that these are executed timely.
• Conducts market surveys, reports, and updates management regarding regional market development.
• Establishes sales force objectives and quotas; prepares sales plans and budgets; organizes the sales force.
• Identifies emerging markets and market shifts while being fully aware of new products and competition status.
• Initiates and coordinates development of action plans to penetrate new markets.
• Assists in the development and implementation of marketing plans as needed.
• Estimates demand and prepares sales forecasts.
• Engages in new business development including signing new clients.
• Prospects, qualifies, and evaluates potential clients.
• Prepares forecasts and KPI reports for sales leaders, CRO, and upper management for organizational planning, financial forecasting, budget setting, and strategic planning.
• Works collaboratively across teams including Engineering, Product, and Marketing.
• Establishes and fosters partnerships and relationships with key customers both externally and internally.

2. Sales

• Manages the sales team & support staff.
• Ensures sales targets are met.
• Ensures sales margins align with agreed margins.
• Determines price schedules and discount rates.
• Analyzes sales statistics to determine sales potential and inventory requirements, monitoring customer preferences.
• Sponsors new business and follows up on sales leads.
• Reviews operational records and reports to project sales and determine profitability.
• Maintains accurate records of all pricing, sales, and activity reports.
• Consults with potential customers regarding spare part needs and advises on types and quantities in cooperation with Technical.
• Advises clients on company policies and sales procedures to ensure operational effectiveness.
• Establishes customer requirements.

3. Suppliers & Procurement

• Plans order intake for specific market segments.
• Controls expenses to meet budget guidelines.
• Analyzes market or delivery systems.
• Monitors customer preferences to focus sales efforts.
• Directs and coordinates activities of departmental staff.
• Evaluates product quality for sales activities.
• Monitors consumer and marketing trends.

4. Stock & Warehousing

• Coordinates stock control operations with warehouse staff, sales, and finance departments.
• Analyzes supply chain data to ensure stock availability.
• Forecasts supply and demand to prevent overstocking or stockouts.
• Evaluates vendor & supplier offers and negotiates purchase prices.
• Oversees stock storage processes, including tagging, boxing, and labeling.
• Performs inventory audits and manages stock purchasing within budget.
• Ensures shipment records and purchases are reported daily.

5. Import & Export

• Designs and implements import strategies.
• Negotiates with vendors & suppliers.
• Analyzes market trends and identifies new supply sources.
• Develops effective relationships.
• Manages import & export logistics.
• Ensures compliance with trade laws and regulations.

6. Customer Relationships

• Sets up service agreements and contracts with customers.
• Responds promptly to customer inquiries, orders, and complaints.
• Maintains contact with clients to ensure high satisfaction levels.
• Presents the company professionally and negotiates on its behalf.

7. Administration

• Manages the sales team and new clients.
• Coordinates staff leave periods.
• Maintains proper filing systems and records.
• Assists in solving departmental problems affecting service, efficiency, and productivity.
• Manages network and administration tasks.

8. Management and Leadership

• Manages subordinate activities.
• Sets goals and reviews performance regularly.
• Implements reporting structures for staff.
• Motivates staff under work pressure.
• Analyzes training needs and recommends development methods.
• Ensures adherence to policies, procedures, and ethics.
• Leads the team towards profitability and growth aligned with company vision and values.

9. Ad hoc duties

• Ensures activities comply with regulations, policies, and laws.
• Adheres to health & safety requirements.