Position
Head of Growth Marketing
Job Purpose
The Head of Growth Marketing is a performance-driven leader responsible for driving digital growth across Nedbank's Personal and Private banking portfolios, with a key focus on customer acquisition, engagement, retention, and product-market fit.
This role blends the art and science of modern marketing — bringing together product, data, and technology to create a measurable impact on revenue and brand equity.
The incumbent will lead a team of specialized Product Marketing Portfolio Leads and Digital Performance Experts, ensuring full-funnel growth strategies are effectively executed across all portfolios.
Job Responsibilities
- Define and execute the integrated growth marketing strategy across all retail and business banking portfolios (Lending, Beyond Banking, Transactional & Savings / Investments).
- Partner with Heads of Segment Marketing and Product teams to ensure clear product-market fit and seamless go-to-market delivery.
- Lead a data-informed experimentation culture — continuously testing, learning, and optimizing for impact.
- Drive digital sales enablement, ensuring marketing becomes a critical revenue engine for the business.
Full-Funnel Performance & Optimization
- Own end-to-end funnel performance : from awareness to conversion and retention.
- Manage acquisition campaigns across paid, owned, and earned channels to drive cost-efficient customer growth.
- Partner with data analytics and martech teams to track, attribute, and optimize marketing ROI.
- Drive the growth of unique visitors, quality leads, and conversion rates across key digital assets (web, app, CRM, paid media).
- Oversee marketing automation, CRM lifecycle strategies, and personalization to enhance engagement.
- Oversee Product Marketing Portfolio Leads, ensuring differentiated positioning, value propositions, and go-to-market plans per portfolio.
- Champion cross-functional collaboration between marketing, product, digital, and distribution teams to align strategies and KPIs.
- Translate customer insights and behavioral data into actionable growth opportunities.
Martech, Data, and Digital Innovation
- Partner with Technology and Data teams to leverage advanced analytics, AI, and automation for precision marketing.
- Define the roadmap for marketing technology integration, ensuring tools support personalization, automation, and attribution.
- Ensure digital marketing channels operate efficiently, with clear measurement frameworks and dashboards.
- Lead, inspire, and mentor a team of senior marketing specialists and digital growth experts.
- Build a high-performance, agile, and experimental culture where insights drive decisions.
- Encourage continuous learning, digital upskilling, and collaboration across teams.
Essential Qualifications
- Master’s Degree
- Preferred Qualification: Bachelor's degree in Marketing, Business, or a related field (Master's or MBA preferred).
- Minimum Experience Level: 10+ years of experience in marketing, with at least 5 years in digital performance or growth marketing leadership within banking, fintech, or e-commerce.
- Proven track record of scaling digital marketing programs that drive measurable business outcomes.
- Expertise in performance marketing (search, social, programmatic), CRO, and marketing automation.
- Strong analytical and technical proficiency — comfortable working with data, attribution models, and marketing tech stacks (e.g., GA4, Salesforce, Adobe, HubSpot, Meta Ads Manager, Google Ads, DV).
- Demonstrated success in leading cross-functional teams and influencing senior stakeholders.
Preferred Experience
- Experience working with or within global financial services or leading fintechs.
- Exposure to agile marketing or growth-hacking methodologies.
Technical / Professional Knowledge
- Capacity planning
- Change management
- Communication Strategies
- Diversity management
- Employee training / development
- Organisational behaviour theory
- Principles of project management
- Strategic planning
- Talent management
EEO Statement
Preference will be given to candidates from the underrepresented groups.
Contact
Please contact the Nedbank Recruiting Team at .
Location
Johannesburg, Gauteng, South Africa
Seniority level
Mid-Senior level
Employment type
Full-time
Industry
Financial Services and Banking