Golf Coordinator and Club Receptionist

BGA Recruitment; Skukuza Rest Camp; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency is looking for a friendly and organized Golf Club Receptionist & Golf Coordinator to deliver exceptional service at Skukuza Golf Club. This role combines front desk duties and golf coordination, ensuring a first-class experience for members and guests. The ideal candidate has strong organizational skills, communicates effectively, and possesses prior customer service experience, preferably in the hospitality or leisure industry. Flexible hours including weekends are required. Join us to enhance our guests' golfing experience.

Qualifications

• Previous experience in a customer service or front desk role.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Welcome members and guests with a warm demeanour.
• Manage member inquiries and bookings.
• Coordinate and manage tee time bookings.

Skills

Customer service experience

Organizational skills

Verbal communication

Multitasking ability

Knowledge of golf operations

Experience with booking systems

Job description

Job Title: Golf Club Receptionist & Golf Coordinator

Location: Skukuza Golf Club

Reports To: Golf Manager

Job Type: Full-Time

Position Overview

We are seeking a friendly, organized, and service-driven individual to join our team as a Golf Club Receptionist and Golf Coordinator. This dual-role position is essential in delivering a first-class experience to our members and guests by managing front desk duties, tee time coordination, and supporting daily golf operations.

Key Responsibilities

Receptionist Duties

• Welcome members and guests with a warm and professional demeanour.
• Answer phone calls and respond to emails promptly and courteously.
• Manage member inquiries, bookings, and general information requests.
• Maintain an organized and presentable reception area.
• Process payments, issue receipts, and balance the till at the end of the shift.
• Assist with retail sales in the pro shop.

Golf Coordinator Duties

• Coordinate and manage tee time bookings, including individual, group, and tournament play.
• Coordinate and manage all restaurant bookings, including groups and special events and functions.
• Maintain accurate records of all bookings and reservations inc. daily play logs.
• Assist with organizing and administering golf events and competitions.
• Work closely with the golf professional team to ensure smooth daily operations.
• Support communication between members, guests, and golf course personnel.

Key Skills & Qualifications

• Previous experience in a customer service or front desk role (hospitality, golf, or leisure industry preferred).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Knowledge of golf operations and terminology is an asset.
• Experience with booking systems and POS software
• Ability to work flexible hours, including weekends and holidays.
• A genuine passion for delivering top-tier customer service.