Global Markets Service Delivery Manager

Owethu Managed Services (Oms); Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading managed services company in South Africa is seeking a motivated Service Request Manager for its Global Markets division. The role involves managing service requests within an Agile environment, necessitating expertise in project management and over 5 years of relevant experience. Exceptional communication with stakeholders and team leadership skills are fundamental for success. Competitive compensation will be offered, making it an attractive opportunity for qualified candidates.

Qualifications

• Over 5 years of relevant experience in service request management.
• Strong project management skills in an Agile environment.
• Exceptional communication skills for stakeholder engagement.

Responsibilities

• Manage service requests within the Global Markets division.
• Facilitate Agile project management processes.
• Communicate effectively with stakeholders.

Skills

Project management

Stakeholder communication

Team leadership

Kanban practices

Financial management

Education

Bachelor's degree

Job description

A leading managed services company in South Africa seeks a motivated Service Request Manager for its Global Markets division.

The role focuses on managing service requests in an Agile environment, requiring strong project management skills and experience in Global Markets.

The ideal candidate must possess a Bachelor's degree, along with over 5 years of relevant experience.

Exceptional stakeholders' communication and team leadership are essential, alongside knowledge of Kanban practices and financial management.

Competitive compensation will be offered.