Global HR & Payroll Transformation Architect

Ntice Search Solutions; City of Johannesburg Metropolitan Municipality; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A multinational enterprise in Johannesburg is seeking a Servicely Analyst to lead the HR and Payroll transformation project. The ideal candidate will architect the Servicely platform, map and redesign workflows, and implement AI features. Required skills include hands-on Servicely configuration experience and a strong understanding of HR processes. This role offers an opportunity to significantly impact the future of digital HR services with a global reach.

Qualifications

• Hands-on experience with Servicely configuration and implementation.
• Strong understanding of HR and Payroll operations.
• Experience with AI, NLP, or workflow intelligence automation.

Responsibilities

• Architect and configure the Servicely platform for HR & Payroll.
• Map and redesign processes into automated workflows.
• Implement AI features like chatbots and predictive routing.

Skills

Servicely configuration and implementation

Understanding of HR processes

Embedding automation with AI

Workshop facilitation

Experience with ServiceNow or Workday

Exposure to global enterprise environments

Education

Relevant IT or information systems degree

Job description

A multinational enterprise in Johannesburg is seeking a Servicely Analyst to lead the HR and Payroll transformation project. The ideal candidate will architect the Servicely platform, map and redesign workflows, and implement AI features. Required skills include hands-on Servicely configuration experience and a strong understanding of HR processes. This role offers an opportunity to significantly impact the future of digital HR services with a global reach.