General Manager (High Capacity Restaurant)

Jbedeker; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A family-centric restaurant in Centurion is seeking an experienced General Manager to oversee daily operations and lead a team of 40 staff. The ideal candidate will manage restaurant financials, ensure high-quality customer service, and implement effective processes. The role offers a competitive salary of R30k - R40k per month, negotiable based on qualifications and experience.

Qualifications

• 5 years of experience as a General Manager in a high-volume restaurant.
• Strong understanding of Gross Profit and COGS.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Oversee daily operations of the restaurant.
• Manage and support a team of 40 employees.
• Ensure financial performance aligns with GP targets.
• Develop and enforce standard operating procedures.

Skills

Leadership and people management

Understanding of restaurant financials

Organizational and problem-solving abilities

Analytical skills

Tools

POS inventory software

Restaurant management software

Job description

Manage a fast-growing family-centric restaurant in Centurion known for its lively vibe and high-energy team. It's an all-day high-capacity operation with 200 seats that also doubles as a versatile venue for special occasions and private events.

The ideal candidate is an experienced leader with strong operational people management and financial acumen particularly in managing Gross Profit (GP) through efficient and strategic implementation of processes.

You will be responsible for maintaining high standards of food quality customer service and staff performance while ensuring the restaurant meets its gross profit targets by monitoring costs pricing and process efficiencies.

Direct Reports: All Departmental Staff (Front of House Back of House Bar Kitchen)

Key Responsibilities

Operational Management

• Oversee daily operations of the restaurant including dining kitchen and bar areas.
• Ensure all service and hygiene standards are met and exceeded.
• Manage bookings floor planning and flow of service during peak and off-peak hours.

Team Leadership

• Manage and support a team of 40 employees across front and back of house.
• Recruit, train and evaluate staff performance.
• Foster a positive team culture focused on accountability collaboration and service excellence.

Gross Profit & Financial Oversight

• Understand and analyze Gross Profit margins on food and beverage items.
• Collaborate with kitchen and procurement teams to manage cost of goods sold (COGS).
• Implement and monitor inventory control processes to reduce waste and optimize purchasing.
• Ensure menu pricing strategies align with profit goals.
• Regularly review supplier costs and negotiate better deals where possible.
• Track and report on weekly and monthly financial performance focusing on GP targets.

Process Management

• Develop and enforce standard operating procedures (SOPs) that align with cost control and profitability goals.
• Streamline service and kitchen processes to improve efficiency and reduce delays or overuse of resources.
• Conduct regular audits to ensure adherence to SOPs.

Customer Service & Brand Standards

• Ensure a consistently excellent guest experience.
• Handle customer feedback and complaints professionally.
• Maintain a high standard of presentation across all customer touchpoints.

Key Skills and Qualifications

• 5 years of experience as a General Manager or senior leadership role in a high-volume restaurant.
• Deep understanding of restaurant financials especially Gross Profit COGS and inventory control.
• Strong leadership and people management skills.
• Knowledge of POS inventory and restaurant management software.
• Excellent organizational and problem-solving abilities.
• Ability to work under pressure in a fast-paced environment.
• Strong analytical skills with a detail-oriented approach.

SALARY

The proposed salary for the role is R30k - R40k per month. The offer is marginally negotiable but will be market related in line with your qualifications skills and experience.

Employment Type

Full-Time

Experience

years

Vacancy

1