General Manager (B2B Telecommunications)

GBS; Roodepoort; On-site; ZAR 800,000 - 1,200,000; Full time

Job summary

A leading telecommunications firm in Roodepoort is seeking an experienced General Manager (B2B Telecommunications) to develop and execute comprehensive sales strategies. The ideal candidate will possess at least 5 years of senior sales management experience in the telecommunications sector, along with a strong ability to lead and mentor teams, engage clients, and optimize sales processes. This role offers the opportunity to drive business growth and impact organizational success.

Qualifications

• Minimum 5 years in a senior sales management role within telecommunications.
• Proven success in B2B telecom sales managing 80-100 agents.
• Excellent communication, negotiation, and presentation abilities.

Responsibilities

• Develop and execute B2B sales strategy.
• Oversee end-to-end sales functions.
• Lead and mentor a high-performing sales team.
• Drive new business acquisition.

Skills

B2B sales strategy

Sales management

Team development

Client engagement

Market intelligence

Sales process optimization

Governance and compliance

Education

Matric

Degree or diploma

Tools

CRM systems

Sales analytics tools

Job description

Overview

Job title : General Manager (B2B Telecommunications)

Job Location : Gauteng, Roodepoort

Deadline : October 13, 2025

Responsibilities

• Strategic Leadership: Develop and execute a comprehensive B2B sales strategy aligned with our business objectives.
• Strategic Leadership: Identify market opportunities and steer the organization toward sustainable growth.
• Sales Management: Oversee the end-to-end sales function, including campaign execution, target achievement, budgeting, and compliance.
• Sales Management: Ensure operational excellence and consistent delivery against performance metrics.
• Sales Management: A core focus will be the effective management and growth of key business accounts.
• Team Development: Lead, mentor, and inspire a high-performing sales team.
• Team Development: Drive employee engagement, capability development, and career progression.
• Revenue Growth: Drive new business acquisition and maximize opportunities within the existing client base.
• Revenue Growth: Leverage data-driven insights to optimize profitability and performance.
• Client & Stakeholder Engagement: Serve as a trusted advisor to key clients and stakeholders.
• Client & Stakeholder Engagement: Build strategic partnerships and lead high-value negotiations.
• Market Intelligence: Stay informed of industry trends, competitive landscape, and emerging technologies.
• Market Intelligence: Adapt strategies to maintain a competitive edge.
• Sales Process Optimization: Enhance sales processes, tools, and the customer journey for improved efficiency and conversion.
• Sales Process Optimization: Promote best practices and continuous improvement.
• Governance & Compliance: Ensure adherence to legal, regulatory, and risk management standards.
• Governance & Compliance: Lead with integrity and uphold organizational values.
• Cross-Functional Collaboration: Work closely with departments such as HR, IT, Finance, and Marketing to support aligned business operations and shared goals.
• Reporting & Representation: Present performance updates and strategic insights to executive leadership and the board.
• Reporting & Representation: Manage reporting processes, sales governance, and budget oversight.

Essential experience and skills

• Matric required with a degree or diploma advantageous
• Minimum 5 years in a senior sales management role within the telecommunications call center environment
• Proven success in B2B telecom sales environment managing other sales managers with a complement of 80 - 100 agents
• Proficiency in CRM systems and sales analytics tools.
• Excellent communication, negotiation, and presentation abilities.
• In-depth knowledge of telecom products, services, and market dynamics.
• Sales / Retail / Business Development jobs