General Manager

Bright Search Recruitment (Pty) Ltd; Lephalale; On-site; ZAR 500 000 - 800 000; Full time

Job summary

A prominent recruitment agency in South Africa is looking for an experienced hospitality manager. The successful candidate will oversee operations of a lodge or hotel property, ensuring exceptional service and management. Responsibilities involve leadership across all departments, financial oversight, and compliance with HR regulations. Ideal applicants will have a degree in Hospitality Management, proven experience in a senior role, and strong operational skills. The position requires flexibility in work hours, including weekends and holidays.

Qualifications

• 710 years of experience in hospitality management or a similar senior leadership role.
• Experience managing a lodge or hotel property is mandatory.
• Knowledge in hospitality operations including front of house and F&B.

Skills

Leadership

Communication

Problem-solving

Team management

Financial management

Education

Degree or diploma in Hospitality Management or related field

Tools

Property Management Systems (PMS)

Microsoft Office

Job description

Qualifications

• Degree or diploma in Hospitality Management, Business Administration, or related field.
• Additional training in leadership, finance, or property management is advantageous.

Experience

• 710 years in hospitality management or similar senior leadership role.
• Proven experience managing a lodge, boutique hotel, or small hotel property.
• Strong track record in operational, financial, and staff management.

Technical Skills

• Knowledge of hospitality operations, including front of house, F&B, housekeeping, and maintenance.
• Budgeting, forecasting, and financial reporting.
• Understanding of HR processes and compliance with labor laws.
• Proficiency in property management systems (PMS) and Microsoft Office.

Soft Skills

• Exceptional leadership and team management abilities.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Strong problem-solving, decision‑making, and strategic thinking.
• Customer‑focused with a professional and approachable demeanor.

Personal Attributes

• Highly professional, accountable, and reliable.
• Motivated, results‑driven, and solution‑oriented.
• Able to foster teamwork and inspire staff at all levels.

Physical Requirements

• Able to walk the property and inspect operations regularly.

Willing to work irregular hours, weekends, and public holidays