Food Service Assistant

Tsebo Solutions Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading service provider in Durban is looking for a dedicated individual to manage food service tasks, ensuring customer satisfaction and hygiene compliance. Key responsibilities include food preparation, maintaining cleanliness, and delivering top-notch service. Candidates should have Matric and 1-2 years of experience in a similar role. A culinary qualification is a plus. An ideal candidate is customer service-oriented, reliable, and able to work as part of a team.

Qualifications

• 1-2 years of experience in a similar role.
• Culinary qualification would be advantageous.

Responsibilities

• Ensure compliance with cleanliness and hygiene regulations.
• Assist in food preparation and maintain serving line.
• Provide high level of customer service.

Skills

Interpersonal Skills

Attention to details

Good communication skills

Customer service oriented

Teamwork

Education

Matric

Culinary qualification

Job description

Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Assists in the preparation of meals, especially salads and desserts.
• Places entrees, salads, desserts and other food on the serving line.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility
• Must be able to work night shift

Skills and Competencies

• Interpersonal Skills: Client/customer interface
• Trustworthy and Reliable
• Attention to details
• Motivated
• Passion about service with a smile
• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team
• Customer service orientated

Qualifications

• Matric
• 1 -2-year experience in a similar role
• Culinary qualification would be advantageous