Floor Controller (40hr) - Exact - King Williams Town

Exact; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading retailer in Cape Town is looking for a Floor Controller to support the store leadership team. The ideal candidate will have a Matric certificate and a minimum of 3 years of retail experience, with at least 1 year in leadership. Responsibilities include providing exceptional leadership to the store team and driving performance through KPIs. This role requires strong communication skills and flexibility in working hours.

Qualifications

• Minimum of 3 years retail experience, including at least 1 year in store leadership.
• High flexibility and adaptability to different customers and situations.
• Excellent leadership, interpersonal, and communication skills.

Responsibilities

• Support the store management team to provide outstanding leadership.
• Ensure the team executes operational excellence with a customer-centric approach.
• Drive store performance through KPIs such as sales turnover and visual standards.

Skills

Leadership

Customer service

Time management

Communication

Education

Matric certificate

Job description

Position Description :

Are you passionate about our brands and interested in joining a leading retailer?

As a Floor Controller, you will support the store leadership team by developing and managing the floor team, helping the store achieve the highest levels of customer service.

Your key responsibilities will include :

• Supporting the store management team to provide outstanding leadership to the store team.
• Ensuring the team executes operational excellence with a customer-centric approach.
• Motivating and engaging the store team to achieve high levels of commitment.
• Managing time effectively by handling multiple tasks and priorities.
• Providing input on merchandise and visual presentation principles.
• Driving store performance through KPIs such as sales turnover, rewards, new accounts, and visual standards.

Must have :

• A Matric certificate.
• Minimum of 3 years retail experience, including at least 1 year in store leadership.
• High flexibility and adaptability to different customers and situations.
• A high sense of urgency and ability to work independently.
• Excellent leadership, interpersonal, and communication skills.
• Ability to work a flexible schedule to meet business needs.

Preference will be given to candidates from designated groups as per the Employment Equity Act.