Tour Consultant FITs/Groups/Series

SATSA; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading tourism consultancy in Cape Town is seeking an Intermediate Tour Consultant to handle international inquiries and design tailor-made itineraries. The role requires a minimum of 5 years of inbound tour consulting experience, strong sales and negotiation skills, and in-depth knowledge of Southern Africa. The position offers a hybrid working model and includes a competitive salary package. Candidates should possess excellent customer service skills and the ability to multitask effectively.

Benefits

Provident fund

13th/14th cheque based on performance

Qualifications

• Minimum of 5 years inbound tour consulting experience – FITS/Groups OR Series.
• Experience working with overseas tour operators – UK/EU/USA and/or Australia.
• In depth product and destination knowledge of Southern Africa.

Responsibilities

• Handle inbound enquiry from international tour operators.
• Design tailor‑made itineraries and create quoting packages.
• Communicate professionally via email and telephone.

Skills

Inbound tour consulting experience

Strong sales and negotiation techniques

Attention to detail

MS Office skills

Customer service

Job description

Job Title

FITs/Groups/Series Tour Consultant x 2 - Intermediate

Location & Type

CBD, Cape Town – Hybrid, Full Time

Salary

R28k – R33k, negotiable on experience. Includes provident fund and 13th/14th cheque based on performance.

Job Description

Tours and Safaris – Leaders in Southern Africa – is looking for a friendly, energetic, and driven individual to complement our vibrant office environment and to handle international inbound Tour Operator enquiries. The role involves working within the USA & Australia Division or UK & Europe Division and offers the opportunity to work hybrid.

Responsibilities

Handling inbound enquiry from international tour operators, designing tailor‑made itineraries, creating and quoting packages via agent websites, processing quotes to bookings from start to finish, communicating professionally via email and telephone, applying strong sales and negotiation techniques, engaging with Southern African suppliers to secure best products and prices, multitasking between new and current quotes, delivering excellent customer service, and collaborating with colleagues to achieve mutual goals.

Qualifications

• Minimum of 5 years inbound tour consulting experience – FITS/Groups OR Series.
• Experience working with overseas tour operators – UK/EU/USA and/or Australia.
• In depth product and destination knowledge of Southern Africa.
• Experience designing itineraries for ad hoc, tailormade enquiries.
• Experience creating and quoting packages for agent websites.
• Attention to detail, figure orientated; MS Office skills.
• Specialist advice on destination to agents.
• Strong sales and negotiation techniques to convert potential business.
• Processing of converted quotes to bookings, start to end.
• Professional communication via email and telephone.A team player, able to receive directive from colleagues when needed.
• Engaging with Southern African suppliers to secure best product/service at best price.
• Ability to multitask between current & new quotes.
• Extend excellent customer service.

How to Apply

Please email your CV and matric certificate to [e-mail] and/or [e-mail]. For LinkedIn you can connect via the company's page.