Company Description
iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.
Job Description
Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.
Role location: Limpopo – Trade areas include Polokwane and the surrounding areas. We are seeking HUNTERS who actively source and find new sales opportunities, build a sales pipeline, and close deals. If you enjoy a fast-paced environment and love a challenge, keep reading.
Responsibilities
- Prospect and canvass for new customers in targeted areas and targeted industries
- Post-sale follow-up, logging all activity and demos with clients
- Promotional or new product upsell/cross-sell/service calls
- Research new sales leads, plan country trips, and execute plans to acquire new customers
- Ensure all company Gross Profit, Device sales, and Demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required (including Swarm and demo feedback) and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding changes or improvements to sales or service procedures
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow-up visits
- Full focus on specialized campaigns and reporting, such as top merchant campaigns or area-targeted campaigns
- Uphold company standards and values when representing the brand
- Monitor competition in the marketplace and share relevant insights
- Take ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management
- Maintain professional and technical knowledge through ongoing self and shared learning
Qualifications
Deal breakers
- Minimum 3 year’s Field/Outbound Sales experience
- Previous exposure working within merchant services or banking sector is advantageous
- Excellent communication skills both verbal and written
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM
- FICA training advantageous
- Valid driver’s license and own reliable transport is essential
- Applicants must currently reside in Limpopo
Additional Skills & Knowledge
- Proven track record delivering on sales targets and successfully dealing with customer relationships
- Advanced knowledge of Sales funnel & pipeline management
Additional Information / Perks
- Work in a high-growth company with tangible results you're accountable for
- Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions
- Visionary leadership
- Seize the opportunity for study leave
- Access to on-demand learning at your fingertips
- Experience a friendly, collaborative culture with a team of all-round-lekker humans
- If you are at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista