Field Applications Engineer: Customer Success & Tech

KLA; Bloemfontein; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A global electronics leader located in Bloemfontein seeks a Technical Engagement Manager. This role involves providing technical applications support, conducting customer training, and assisting marketing in assessing product applications. Required qualifications include a Master's Level Degree or relevant work experience. The position also emphasizes collaboration with customers to enhance equipment benefit and requires some travel to customer sites. Enjoy a competitive and inclusive work environment with opportunities for professional growth.

Benefits

Competitive family-friendly total rewards package

Qualifications

• Master's Level Degree or no work experience.
• Bachelor's Level Degree or 1 year work experience.

Responsibilities

• Provide technical applications support for product implementation.
• Conduct acceptance testing and customer training.
• Assist marketing and sales in assessing product applications.
• Provide technical information follow-up support.
• Report region-specific requirements to the product division.
• Resolve field application issues with the division.
• Collaborate with customers to maximize KLA equipment benefits.
• Generate project reports and summaries.
• Travel to customer sites as required.

Education

Master's Level Degree

Bachelor's Level Degree

Job description

A global electronics leader located in Bloemfontein seeks a Technical Engagement Manager. This role involves providing technical applications support, conducting customer training, and assisting marketing in assessing product applications. Required qualifications include a Master's Level Degree or relevant work experience. The position also emphasizes collaboration with customers to enhance equipment benefit and requires some travel to customer sites. Enjoy a competitive and inclusive work environment with opportunities for professional growth.