Executive Housekeeper (M/W) Club Med Resorts South Africa or overseas

Club Med; Polokwane; On-site; ZAR 50 000 - 200 000; Part time

Job summary

A leading provider of premium vacations is seeking a Gentle Organizer (G.O) to ensure high standards of cleanliness and guest service at a South African resort. You'll manage a diverse team, oversee daily operations, and create memorable experiences for guests while upholding the company's quality standards. This seasonal role offers accommodation and meals. Join an international team dedicated to bringing joy to guests in a multicultural environment.

Benefits

Accommodation provided

Meals included

Access to Resort facilities

Tailored training opportunities

International mobility options

Qualifications

• Minimum 1 to 3 years of experience in hospitality or a related field.
• Strong leadership skills to manage a diverse team.
• Ability to maintain high-quality standards.

Responsibilities

• Assist in inspecting cleanliness of rooms and public areas.
• Manage and train a team of 50 to 80 employees.
• Ensure compliance with hygiene and safety standards.

Skills

Attention to detail

Organizational skills

Leadership

Customer service

Digital tool proficiency

Tools

1Check

PMS

Job description

Job location: Resort South Africa Beach & Safari

Contract type: Seasonal

Accommodation and meals provided: Yes

Required experience: 1 to 3 years

Who are we?

Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now. Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world. To create these moments of happiness, we have something that others don’t: the Club Med Spirit and our five values, kindness, multiculturalism, responsibility, freedom, and a pioneering spirit. Today, Club Med is the global leader in premium all-inclusive vacations. We are more than 25,000 Gentle Organizers (G.O) and Gentle Employees (G.E) from over 110 nationalities and cultures, working in Resorts, offices, and agencies across more than 40 countries.

Your work environment

Grow in a setting where comfort meets performance. Equipped with high-quality professional tools, you will enjoy increased autonomy and optimal working conditions. Our Resorts welcome a diverse range of cultures among both guests and staff, offering unique opportunities to grow from these encounters. Each Resort offers a variety of accommodation types (superior rooms, deluxe rooms, suites, villas/chalets) and an extensive range of facilities: restaurants, zen pools, spa, fitness center, kids’ clubs, theaters, and bars — all designed to create an unforgettable guest experience.

You are

• Discreet and organized, ensuring a welcoming environment for guests.
• Attentive, providing personalized service to every guest for a unique experience.
• Meticulous, with a keen eye for detail that enhances service quality.
• Responsible and agile, capable of effectively leading a multicultural team.
• Comfortable with digital tools (e.g., 1Check, PMS).

You will

• Assist the Executive Housekeeper in inspecting the cleanliness of rooms and public areas (250 to 400 rooms).
• Report any maintenance issues and coordinate with the engineering department.
• Anticipate and respond to guest needs within the Resort.
• Manage and train a team of 50 to 80 employees, organizing their daily work schedules.
• Lead daily briefings and debriefings with the team.
• Monitor stock levels, identify needs, and process necessary orders.
• Ensure the correct use of automatic cleaning equipment.
• Inspect work to ensure it meets Club Med quality standards.
• Collaborate closely with other departments within the Resort.
• Ensure compliance with hygiene, safety, and service quality standards.

You will be a Gentle Organizer (G.O)

As a G.O, you will perform your role with passion while also participating in key moments of our guests’ stay. Whether it’s engaging in conversation, sharing an activity, or showcasing your talents on stage, you will help create unforgettable memories. Being a G.O is much more than just a job, it’s about sharing meaningful moments and emotions within a multicultural team.

Your Benefits

Focus on your mission, and enjoy the rest!

Discover all the benefits of joining us (depending on the country, these may vary slightly):

• Accommodation provided on site or nearby, and meals included, with a fixed contribution.
• Access to Resort facilities and activities (conditions apply): gym, swimming pool, outdoor activities… plus preferential rates at the boutique, spa, excursions, etc.
• Tailored training throughout your career to develop your skills and progress into new positions.
• Internal and international mobility: over 120 jobs in 70 Resorts worldwide… offering countless career opportunities.