Executive Client Success Leader – Fintech Growth

Ozow; Cape Town; On-site; ZAR 700 000 - 1 000 000; Full time

Job summary

A leading fintech company is seeking a Senior Client Success Manager in Cape Town to drive client relationships and account strategy. Ideal candidates will have extensive experience in client success or account management, particularly in the fintech space. Responsibilities include expanding strategic client engagement and driving revenue growth through data-driven insights. The position offers competitive benefits and opportunities for professional advancement.

Qualifications

• 6 – 10 years of experience in client success or account management, ideally within fintech.
• Proven ability in building and managing relationships at the executive level.
• Deep understanding of payment ecosystems and emerging fintech trends.

Responsibilities

• Lead and execute client success strategies for sustainable growth.
• Build long-term relationships with strategic customers.
• Drive commercial outcomes through data-driven decision making.

Skills

Client success

Account management

Business development

Communication skills

Analytical skills

Relationship management

Education

Degree in relevant field

Tools

MS Word

PowerPoint

Excel

Job description

A leading fintech company is seeking a Senior Client Success Manager in Cape Town to drive client relationships and account strategy. Ideal candidates will have extensive experience in client success or account management, particularly in the fintech space. Responsibilities include expanding strategic client engagement and driving revenue growth through data-driven insights. The position offers competitive benefits and opportunities for professional advancement.