Key performance areas
- Update and control relevant budgets – i.e – Office expense, stationery etc
- Prepare, reconcile and track individual expense recons and reimbursements
- Invoices – check/code and expedite for payment – apportion costs where required, to respective entities/department/individuals
- Complete necessary Gifts and Hospitality forms for entertainment
- Manage the Managing Director and Executive Director’s diaries and schedule appointments (internal and external) and any other requests made from time to time.
- Schedule meetings/ Set up video conferencing/webinar/webex/chorus calls with co-ordination of time variances and multiple locations – ensure successful trials before commencement.
- Answer and screen telephone calls and handle telephonic requests and queries
- Attend to customer complaints [those that insist on speaking to the Managing Director] and follow-up with calls to the relevant department and customer.
- Receive visitors for the Managing Director and make all arrangements for their participation in the meeting.
- Assist other Directors with work related requests – i.e presentations/conferences etc.
- Maintain a database of all contact details with whom the Managing Director has a relationship with.
- Make arrangements for meetings, e.g. venue bookings, refreshments and prepare documents.
- Type the Managing Director’s correspondence including reports, letters, memo’s, agenda’s and minutes.
- Support the managing director in the preparation of all documentation required.
- Follow up on issues arising in documents, minutes including acknowledgement of receipt.
- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing expediting order for supplies; verifying receipt of supplies.
- Liaise with Travel coordinator on arranging travel, and accommodation for the ISSA Executive team.
- Arrange and co-ordinate Conferences/Workshops
- Ensure necessary records are maintained that can readily provide current, accurate and accessible information
- Maintain Admin Archiving System
- Handle all documents with appropriate security and utmost discretion
- Ensure that the office of the Managing Director is at all times kept cleaned and in good condition
- Compile personal itineraries for the Managing Director
- Assisting with the arrangements of ad-hoc personal requirements
Minimum specifications / requirement areas
- National Diploma in Office Management or equivalent
- Minimum of 5 years as a Personal Assistant
- Intermediate to advance in MS office packages
- An understanding of the statutory responsibilities of running an organization.
- Event Management
- Time management
- Ability to cope under pressure
- Excellent communication skills
- Excellent administration and secretarial skills
- Excellent verbal and written communication skills
- Proactive and professional with ability to multi-task
- Ability to work with minimal supervision balanced by an understanding of the need to keep line manager informed of progress, workload and priorities
- Key Culture Attributes: Demonstrates the importance of safety, quality & teamwork; effectively leads and communicates because our people matter