Escalation Tech Support Engineer — Global Travel

KLA; Bloemfontein; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading technology company is seeking a skilled individual to support technical issues related to sophisticated optical and mechanical equipment. The position involves troubleshooting and collaboration with various teams to ensure equipment functionality. Candidates should hold a Master's or Bachelor's degree with relevant experience. This role may require travel to address escalated issues on-site.

Benefits

Competitive benefits package

Inclusive environment

Family friendly rewards

Qualifications

• Master's Level Degree in a relevant field or Bachelor's Level Degree with 2 years related work experience.
• In-depth system knowledge and understanding of operating principles.
• Ability to collaborate with specialists to resolve technical issues.

Responsibilities

• Respond to ongoing technical issues of KLA equipment.
• Assist field engineers in troubleshooting and debugging equipment.
• Travel regionally and worldwide on short notice to support escalated issues.

Skills

Technical troubleshooting

System diagnosis

Optical/electro/mechanical knowledge

Software solutions

Education

Master's Level Degree

Bachelor's Level Degree with 2 years experience

Job description

A leading technology company is seeking a skilled individual to support technical issues related to sophisticated optical and mechanical equipment. The position involves troubleshooting and collaboration with various teams to ensure equipment functionality. Candidates should hold a Master's or Bachelor's degree with relevant experience. This role may require travel to address escalated issues on-site.