Desktop Support Engineer - Gauteng

Boardroom Appointments; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment firm in Gauteng is seeking a Desktop Support Engineer for a contract position. The ideal candidate will have a Bachelor's Degree and 5 years of desktop support experience. Responsibilities include troubleshooting hardware and software issues, maintaining existing applications, and providing user support. Strong communication skills and own reliable vehicle are required.

Qualifications

• 5 years of desktop support experience required.
• Own, reliable vehicle is necessary.
• Good communication skills to engage with various stakeholders.

Responsibilities

• Perform asset audit and stock count.
• Diagnose computer issues related to printing.
• Troubleshoot issues with signature pads.
• Maintain hardware and software installations.
• Provide user support for applications.

Skills

Desktop support experience

Communication skills

Troubleshooting skills

Understanding of networking concepts

Education

Bachelor's Degree

Tools

Microsoft Windows operating systems

Microsoft Office Suite

Job description

About the job Desktop Support Engineer - Gauteng

Contract position

• Bachelors Degree required
• 5 years Desktop support experience
• Own, reliable vehicle
• Good communicator as there are several stakeholders to engage with (onsite store, Team Leader, IT vendor and IT team)
• Experience in troubleshooting and resolution of hardware, software and network related issues
• Knowledge of Microsoft Windows operating systems (Windows 7/8/10), applications (Office Suite) and peripherals (printers, scanners, etc.)
• Good understanding of basic networking concepts and protocols

Responsibilities:

• Perform asset audit and stock count
• Diagnose computer issues related to printing of store and credit cards
• Troubleshoot issues related to signature pads
• Perform hardware maintenance, software installation and configuration, network maintenance or setup, application installation and configuration
• Provide user support for the newly implemented platform, while maintaining existing applications
• Works with hardware and software on the physical desktop to optimize security, manage and configure the user's individual PC using Microsoft Windows 10 operating system, Microsoft Windows 7, Windows 8, Windows 8.1, Microsoft Windows 10 Mobile, Mac OS X and Android OS system