Deposits Customer Service Consultant – Fast-Paced Team

Hollywoodbets; Durban; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading South African gaming company is seeking a Customer Service Consultant (Deposits) to join its dynamic team in Umhlanga, Kwa-Zulu Natal. The role involves managing customer queries regarding deposits and branch withdrawals, ensuring high-quality customer service. Candidates should have at least 6 months of experience in a Contact Centre. This is an exciting opportunity to grow in a vibrant environment that values innovation and teamwork.

Qualifications

• 6 months Contact Centre experience.

Responsibilities

• Allocate deposits to customer accounts accurately.
• Attend to unaccounted transactions daily.
• Process withdrawal requests from branches.
• Resolve customer queries effectively across platforms.
• Maintain quality assurance targets.

Skills

Contact Centre experience

Job description

A leading South African gaming company is seeking a Customer Service Consultant (Deposits) to join its dynamic team in Umhlanga, Kwa-Zulu Natal. The role involves managing customer queries regarding deposits and branch withdrawals, ensuring high-quality customer service. Candidates should have at least 6 months of experience in a Contact Centre. This is an exciting opportunity to grow in a vibrant environment that values innovation and teamwork.