Dental Practice Manager

FACT; Alberton; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A healthcare service provider in Alberton seeks a Dental/Medical Practice Manager to oversee daily operations, manage staff, and ensure regulatory compliance. The ideal candidate has 3–5 years’ experience in practice management and is proficient in GoodX software. Strong leadership and financial skills are essential for enhancing patient satisfaction and managing administrative tasks.

Qualifications

• 3–5 years’ experience in dental/medical practice management.
• Strong knowledge of medical aid claims and debt collection.
• Leadership or supervisory experience.

Responsibilities

• Manage daily patient scheduling and reception flow.
• Oversee billing, claims, authorizations, invoices, and statements.
• Lead debt collection and manage accounts.

Skills

Financial literacy

Leadership

Clear communication

Problem-solving

Tools

GoodX software

Job description

Key Responsibilities

• Manage daily patient scheduling and reception flow.
• Oversee billing, claims, authorizations, invoices, and statements.
• Lead debt collection and manage accounts.
• Supervise and support front-desk and clinical support staff.
• Ensure correct use of GoodX Practice Management Software.
• Handle accounts payable / receivable and monthly reporting.
• Maintain compliance with HPCSA, OHSA, and POPIA regulations.
• Drive patient satisfaction and resolve complaints professionally.
• Conduct staff training, meetings, and performance reviews.
• Monitor and implement infection control protocols.

Requirements

• 3–5 years’ experience in dental / medical practice management.
• Strong knowledge of medical aid claims and debt collection.
• Leadership or supervisory experience.
• Proficiency in GoodX software.
• Business or accounting background will be an advantage.

Skills

• Strong financial literacy.
• Excellent leadership and team management.
• Clear communication and problem-solving abilities.
• Ability to perform in a fast-paced environment.