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CWS Customer Advisor

Jonsson Workwear

Pretoria

Remote

ZAR 200,000 - 300,000

Full time

Today
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Job summary

A leading workwear solutions provider is seeking a proactive CWS Customer Advisor in Pretoria to enhance customer relationships and ensure their uniform needs are met. This role involves travel to meet customers, generating sales, and providing exceptional service. Ideal candidates should have experience in customer service and strong communication skills.

Qualifications

  • Experience in customer service or sales roles.
  • Ability to work independently and manage time effectively.
  • Strong communication skills to connect with customers.

Responsibilities

  • Provide exceptional service to all customers.
  • Understand and meet customer needs.
  • Proactively suggest solutions to customer requirements.
  • Generate sales to contribute to business growth.
  • Work independently in a remote environment.

Skills

Customer relationship management
Sales generation
Patience
Decision-making
Job description

Our team is privileged to provide premium workwear solutions for some of the most iconic brands in South Africa. Every role, team and industry we outfit requires high-performance, purpose-built workwear that enables our nation's hardest workers to perform at their peak in a wide range of environments. Alongside our extensive, quality workwear offering, we strive to provide our customers with exceptional customer service and reliable, efficient support.

This continued support is made possible through our dedicated CWS (Corporate Workwear Solutions) team, the customer channel committed to providing complete workwear solutions for each of our valued corporate customers. This function plays a pivotal role within Jonsson Workwear.

To ensure we are always looking after our customers, we are looking for a dynamic and proactive CWS Customer Advisor. The ideal candidate will be required to build and uphold customer relationships while serving as a reliable advisor to ensure their uniform needs are anticipated, met and surpassed.

Responsibilities
  • Provide a truly remarkable experience for current, potential and new customers.
  • Understand our customers' needs and connect them to the right solutions.
  • Anticipate future customer requirements and proactively suggest solutions to meet their evolving needs.
  • Demonstrate patience, tenacity, and sound decision-making, driven by a genuine desire to serve customers.
  • Proactively generate sales to contribute to business growth.
  • Spend a substantial amount of time travelling to call on customers. As this is not an office-based role, the individual will be required to work independently from their remote location, without close supervision.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.

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