Customer Equipment Engineer

Buckman; Durban; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A global chemical solutions company in Durban seeks a Customer Equipment Engineer. The role involves providing technical support, fostering client relationships, and ensuring equipment standards. Candidates should have a relevant diploma and 2-3 years of experience. The position requires travel and physical fitness.

Qualifications

• Minimum 2-3 years knowledge of key markets of the company.
• Ability to lead a HAZOP study.
• Understanding of materials of construction and compatibility.

Responsibilities

• Provides technical resources as a Subject Matter Expert.
• Knowledge of company processes and products.
• Fosters relationships to drive project performance.

Skills

Technical resource provision

Product knowledge

Relationship building

Safety compliance

Continuous improvement

Education

National Diploma/Degree in Chemistry/Biochemistry/Microbiology/Metallurgy/Chemical Engineering/Mechanical Engineering

Tools

Microsoft Office

Job description

Overview

A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale.

Location: Hammarsdale, Durban, South Africa

Language(s) Requirements: English

Seniority Level: Intermediate Level

Employment Type: Full-Time

Qualifications

• National Diploma/Degree or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical Engineering/Mechanical Engineering

Experience

• Minimum 2 - 3 years knowledge of Buckman's key markets for which we provide equipment
• Knowledge of the engineering or maintenance of various pumps and control monitors associated with industrial chemical feed systems
• Understand materials of construction/compatibility of materials
• Familiar and able to lead a HAZOP study

Responsibilities Include But Not Limited To

• Technical Resource: Provides Technical Resources as a Subject Matter Expert to support the Buckman South Africa business
• Product Knowledge: Knowledge of Buckman processes, products, functions, and how they impact operational and front-line performance
• Relationship Building: Foster relationships and become a trusted advisor to drive project performance
• Standardize Equipment: Equipment Design and Standardization, aligned to Global Equipment standards
• Customer Interaction: Provides Customer Equipment Technical Resources that are strategically aligned with Buckman South Africa\'s goals & objectives
• Safety: Facilitates and coordinates HCAS governance of Customer Service Equipment. Perform HAZOP studies
• Asset Management: Facilitates and coordinates the Asset Management of Customer Service Equipment
• Training and Development: Ensures that Equipment planning, asset management, and reporting processes are in place
• Continuous Improvement and Project Management Support: Support Management in identifying, managing and implementing Continuous Improvements and Projects

The successful candidate must be prepared to travel extensively, must be physically fit and able to work alone at physically challenging plants on surface. They will be a people-person, practically orientated, able to handle pressure, a problem solver and a team member who is self-motivated. They must be able to communicate at all levels, be organized and self-disciplined.

A driver’s license, computer literacy, basic proficiency in Microsoft packages and understanding of business systems is a necessity.

The career is challenging and there are great prospects for growth.

Equity Statement

We are committed to a diverse and inclusive workplace when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

Only candidates who meet the minimum requirements will be short listed. If you have not been contacted within 3 months of the closing date of the advertisement, please consider yourself unsuccessful.

CLOSING DATE: 30 September 2025