Coordinator: Service Centre

Mediclinic International; Bellville; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A healthcare organization in Bellville is seeking a dedicated individual to manage client staffing requests. The role requires experience in a hospital environment and strong client service skills, along with proficiency in Microsoft Office. Ideal candidates are well-organized and efficient in administrative tasks. This is a permanent remote position with a closing date for applications on 28/09/2025.

Qualifications

• Experience working in a hospital environment.
• 3 - 6 months Call Centre experience.

Responsibilities

• Address client staffing requests and coordinate placements/cancellations of MHR Panel Members.

Skills

Nursing and Admin structures and scope of practices

Computer literate with strong Microsoft Word, Excel, Outlook skills

Exceptional client service skills

Well organized with exceptional planning and administrative skills

Education

Grade 12

Job description

Choose how often (in days) you want to receive a notification:

MHR Corporate Office| Bellville, Cape Town | South Africa

Closing date: 28/09/2025
Number of positions: 1
Recruiter name: Jethro Sean Watlington
Reference number: 63818
Workplace Type:Remote
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided.To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided.

KEY RESPONSIBILITY AREAS

Address client staffing requests and coordinate placements/cancellations of MHR Panel Members

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:

Experience working in an hospital environment

DESIRED EXPERIENCE:

3 - 6 months Call Centre experience

REQUIRED JOB SKILLS AND KNOWLEDGE

• Nursing and Admin structures and scope of practices
• Computer literate with strong Microsoft Word, Excel, Outlook skills and the ability to learn new systems
• Exceptional client service skills and sound client service experience
• Well organised with exceptional planning and administrative skills

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.