Contract Manager

Architectural Services; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security management firm in Durban seeks a proactive security operations manager to oversee daily security operations, ensuring compliance with client requirements. The ideal candidate will have over 8 years of experience in a management role within the security industry and at least 5 years managing a shopping centre. Strong client liaison, planning, and communication skills are essential for success in this role. Flexibility to work extended hours and weekends is required.

Qualifications

• Minimum 8 years of management experience in the security industry.
• At least 5 years managing a large shopping centre.
• Knowledge of stock losses and shrinkage action plans required.

Responsibilities

• Manage day-to-day security operations at client sites.
• Train Security Officers on site for risk prevention.
• Evaluate service levels and recommend improvements.

Skills

Management experience in security industry

Client liaison skills

Staff management

Risk prevention

Strong planning skills

Interpersonal communication

Education

Matric certificate

Psira Grade A registration

Tools

Computer literacy

Job description

The overall purpose of this position is to manage the day to day security operations, ensuring that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.

Key Areas Of Responsibility

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
• Ensuring the posting of Security Officers on site is done timeously.
• Training of Officers on site with the main focus on risk prevention of, motor vehicle thefts, robberies, shoplifting incidents, identifying suspects etc.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• Enforce strict discipline.
• Identifying risks for possible threats and drafting action plans to counter these threats.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• General management and supervision of a large security compliment.
• Ensuring that all HR related matters are dealt with promptly
• Investigating incidents and reporting on such.
• Attending meetings with the client.
• Submit reports to line management and the client.

Qualifications, Experience And Other Competencies Required

Matric certificate and should be Psira Grade A registered and accredited

• At least 8 years experience working in a management role in the security industry.
• At least 5 years experience in managing a large shopping centre.
• Knowledge and experience in investigation techniques
• Knowledge of stock losses and shrinkage action plans.
• Staff management experience is required
• Computer literacy
• No criminal record.
• Sound planning, administration, interpersonal communication and client liaison skills are required.
• Strong planning, leadership and organizational skills as well as good interpersonal and communication skills are essential.
• Own reliable transport and valid Drivers Licence is required.
• Must live in close proximity of the Durban and surrounding area's
• Willing to work extended hours / weekends / public holidays.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.